The possible answers vary depending on the phone, its software and your carrier (some carriers like to tweak the os, esp Android builds), and of course the Sync version on the Escape.
Many, times this can be due to a phone update or changes to the phone's settings, especially if it suddenly stops when nothing has changed in Sync.
I would search the web for Bluetooth connections for your phone and its operating system (ios, android, windows) to see if there are some solutions on that end.
ATL GA USA
2013 Titanium<SEL Tuxedo Black 2.0 Built 07.19.2012
OEM Xenons, 302A package, PanoRoof, Sony MFT Nav
Parking Tech Package, PVD Chrome Rims, Ford Tow Pkg
Help us help you - what is your year, engine, drivetrain, trim and SYNC version?
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