View Single Post
post #7 of Old 10-12-2015, 01:01 AM
godwyn26
Junior Member
 
Join Date: Oct 2015
Posts: 3
Thanks for taking the time to reply.

Please note that neither settings nor updates have ever been changed on my phones. I have also tried different phones of my friends but still it is not able to see the SYNC.

I believe the main issue is that the bluetooth will not turn on in the SYNC. As I have said, it kept saying "Bluetooth is turn off, turn it on?" And even when I select "Yes", it will keep displaying this message.
Note that tt was working for more than a month since I bought my Ford Escape 2015.

By the way, how do I know the the version of my SYNC software? Likewise, when I tried to register in the owner ford website to check for software updates, it gives an error message invalid VIN when I key in the VIN of my vehicle.
Do you know where I can download the latest version of the SYNC software?

Hope to hear from you soon again and thanks in advance for the assistance.

Regards.
godwyn26 is offline  
 
 
For the best viewing experience please update your browser to Google Chrome