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post #10 of Old 01-08-2016, 08:35 PM
Junior Member
Join Date: Jan 2016
Posts: 2
Originally Posted by FordIVTteam View Post
Hi MaynardMonster,

Have you tried uninstalling and re-installing Spotify, and is that the only app that this is happening to? Depending on when your Escape was made, you may have an update available on your Owner account under the SYNC & HOW-TOS tab; I can check your software level. If you'd like me to check, please send me your VIN in a PM.


My name is Rebecca and I'm having this exact same issue with my 2015 Ford Escape with the basic SYNC system. Can you please help me trouble shoot this issue?

Thank you,
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