7Likes
Reply
 
LinkBack Thread Tools
post #1 of 37 Old 05-09-2014, 09:03 PM Thread Starter
Senior Member
 
Grey Escape's Avatar
 
Join Date: Aug 2013
Posts: 134
Radio and SYNC died today

Got in the car today and started it up? No radio or SYNC

The screen is lit displaying the time and date but the center, info section is completely blank. No sound either.
When I try to change the function of the unit, all I get is the ever popular spinning beach ball and then nothing again.

The Sync is dead too. Not getting the prompting voice when I initiate it.
Nothing but silence in my car now. Weird, when I parked it yesterday, all was fine.
Oh well, back to the dealer on monday.
Grey Escape is offline  
Sponsored Links
Advertisement
 
post #2 of 37 Old 05-10-2014, 11:15 AM
Senior Member
 
Join Date: May 2013
Location: New Orleans, LA
Posts: 1,195
Garage
Mine did that a couple of months ago... after I got home and parked it over night it started working again the next day. Nothing helped.. turning it on and off as well as turning off the key and opening the door to cut everything off.. hasn't happened since then.. altho using my phone for music connected via usb the system gets confused and won't respond for a minute or two then catch up and finally start working right.. I don't have MFT and wanted to see to see the songs display on the screen and can only do that via usb.. bluetooth doesn't show the name of the song etc.

2016 Deep Impact Blue Titanium Escape
301a, panoramic roof, navigation, 2.0
Build Date: 09-07-2015


2013 White Escape SE 2.0 Eco
Tow PKG
Power Lift-gate
Panoramic Moonroof
Build Date 6/29/2012
xr4tiboi is offline  
post #3 of 37 Old 05-10-2014, 12:01 PM Thread Starter
Senior Member
 
Grey Escape's Avatar
 
Join Date: Aug 2013
Posts: 134
Hey, so its not just mine. Yeah I tried turning it on and off a few times as well as turning on and off the engine. Nothing helped.
We're going out today so hopefully it'll start working again.
Grey Escape is offline  
Sponsored Links
Advertisement
 
post #4 of 37 Old 05-10-2014, 08:48 PM Thread Starter
Senior Member
 
Grey Escape's Avatar
 
Join Date: Aug 2013
Posts: 134
Amazingly its working fine today. That was weird!

I guess it needed a day off. LOL
xr4tiboi likes this.
Grey Escape is offline  
post #5 of 37 Old 05-12-2014, 03:32 PM
Member
 
Join Date: Dec 2012
Location: Columbus, OH
Posts: 33
I have had mine since Oct 2013. My radio did the same thing twice in first 3 months but none since. I took it in both times and of course they didn't do anything since it was working by the time I got it in.

Both times playing with the radio and turning the car on/off didn't help. But both times is was working the next day.
lars01 is offline  
post #6 of 37 Old 05-12-2014, 04:55 PM
Senior Member
 
Join Date: Jan 2013
Location: Northern Colorado
Posts: 436
My 2013 did this several times too - parking the car, shutting it off AND opening and shutting the driver's door somehow seemed to make it magically start working again. My 2014 thus far has not done this.

Previous owner of: 2013 SEL, White Platinum, 4WD, 1.6 LTR engine, full leather, panoramic roof, MFT (no nav), all weather mats, 18" alloy wheels. Went where ever bad Escapes go to die by way of Ford's Reacquired Vehicle Program.
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


Currently own: 2014 Titanium, White Platinum, full leather, 4WD, 2.0 LTR engine, panoramic roof, navigation system, 19" nickel alloy wheels, roof rail/cross bars.
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
2014Escape is offline  
post #7 of 37 Old 05-12-2014, 07:58 PM
Senior Member
 
Join Date: Nov 2013
Location: Levittown, PA
Posts: 123
I can't say I've had it to this degree (fingers crossed) but last Saturday my clock wouldn't let me set the time. I pulled the positive battery terminal for about 10 minutes and bingo was back in business.

Maybe this would help here as well?

Mine:
2014 Escape S, Sterling Gray, 2.5L FWD "Fredrick"
2012 Ford Fusion SE, Ingot Silver, 3.0L V6

Mom's:
2014 Escape S, Sunset, 2.5L FWD "Allie"
Fredrick2014 is offline  
post #8 of 37 Old 05-13-2014, 12:08 AM
Member
 
Join Date: Nov 2013
Location: Western NY
Posts: 89
My 2014 did this too.
Funny, I was at the dealer for a unlock issue and when I left I had nothing on the center screen but the time.
Took it back and showed the service rep.
He turned the car off and a couple of minutes later restarted it and all was well. Like he knew something but didn't tell me.

This was in December and I haven't had the problem since. Weird.
escape13 likes this.

2014 Titanium AWD 2.0L Sunset
linux3 is offline  
post #9 of 37 Old 05-13-2014, 08:58 AM Thread Starter
Senior Member
 
Grey Escape's Avatar
 
Join Date: Aug 2013
Posts: 134
Strange things for sure here! I have plenty of time left on my warranty so if it happens again, its going into the dealer. I want it documented that there has been problems with the Radio.
Looking at the layout of the radios in these cars, it doesn't look there's any aftermarket units that would go in there.

I'm sure a replacement Ford unit someday would be pricy!
Grey Escape is offline  
post #10 of 37 Old 05-13-2014, 02:09 PM
Senior Member
 
td2013's Avatar
 
Join Date: Feb 2014
Location: Illinois
Posts: 976
Garage
This is a common issue with MFT. Different combinations or resets, opening door, letting it sit and realize it needs to run maintenance cleanup, updating to current version works. Please disable any auto-phonebook downloads you have set as it can lock up the system and over time fill up the cache. Also disable any auto-play set for external devices.
td2013 is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



  Similar Threads
Thread Thread Starter Forum Replies Last Post
First Drive Today, MPG seismic Ford Escape General Discussion 8 04-20-2014 11:20 PM
My towing experience today wincrasher Ford Escape General Discussion 11 03-31-2014 03:18 PM
Took my Escape in for service today...HONESTY firepit1x Problems & Solutions 21 02-18-2014 09:51 PM
What did you and your Escape do today? firepit1x Ford Escape General Discussion 2 02-11-2014 11:14 PM
"QUALITY AIN'T JOB 1": Our New 2013 FORD Escape Died After 1 Week! walk_the_walk Ford Escape General Discussion 20 07-25-2013 12:53 PM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On