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post #1 of 20 Old 07-23-2014, 08:43 AM Thread Starter
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Clock issues

Hello,

I had my 2014 Escape in for the recent batch of recalls yesterday. I noticed on the way home that the clock looked like it was reset. I attempted to set the clock but with no luck. I didn't think much of it and just let it go overnight. This morning, I made another attempt to set the clock. Again, no luck.

I can get into the settings to set the clock, I can change the hour and minutes but it doesn't actually change anything. The time seems to be stuck at roughly 1:20pm. Yesterday, I want to say it was stuck at 1:21pm. This morning, it was stuck at 1:23pm.

Has anyone else experienced this? Any solutions?
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post #2 of 20 Old 07-25-2014, 12:04 AM
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Quote:
Originally Posted by rwhillrunner View Post
Hello,

I had my 2014 Escape in for the recent batch of recalls yesterday. I noticed on the way home that the clock looked like it was reset. I attempted to set the clock but with no luck. I didn't think much of it and just let it go overnight. This morning, I made another attempt to set the clock. Again, no luck.

I can get into the settings to set the clock, I can change the hour and minutes but it doesn't actually change anything. The time seems to be stuck at roughly 1:20pm. Yesterday, I want to say it was stuck at 1:21pm. This morning, it was stuck at 1:23pm.

Has anyone else experienced this? Any solutions?
Not sure if this helps but here is a Special Service Message that looks like it may be your problem. Unfortunately no fix for it yet. Got it from the Ford Motorcraft Service TSB/SSM website.
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File Type: jpg SSM 44577.jpg (60.2 KB, 68 views)

2014 Escape Titanium Sport 2.0 AWD
Ingot Silver Metallic/Med. Light Stone Leather
All options except Tow package/Build Date: 07/19/13
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post #3 of 20 Old 07-26-2014, 11:21 AM
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Quote:
Originally Posted by rwhillrunner View Post
Hello,

I had my 2014 Escape in for the recent batch of recalls yesterday. I noticed on the way home that the clock looked like it was reset. I attempted to set the clock but with no luck. I didn't think much of it and just let it go overnight. This morning, I made another attempt to set the clock. Again, no luck.

I can get into the settings to set the clock, I can change the hour and minutes but it doesn't actually change anything. The time seems to be stuck at roughly 1:20pm. Yesterday, I want to say it was stuck at 1:21pm. This morning, it was stuck at 1:23pm.

Has anyone else experienced this? Any solutions?
Try setting the date forward and seeing what happens to the clock. (Then you can set the date back.)


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post #4 of 20 Old 07-26-2014, 11:30 PM
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I recently had this after a recall update and the tech disconnected the battery for a minute or so and recconnected. Probelm has not returned
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post #5 of 20 Old 07-27-2014, 03:19 PM
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Many of us had this problem, and there other threads on it. I was able to fix it by advancing the date one day, change the time, then change the date back
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post #6 of 20 Old 07-28-2014, 02:27 PM
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Same thing happened to me... They just reset the instrument control module I believe and everything was back to normal.
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post #7 of 20 Old 07-30-2014, 11:37 PM
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Is anybody else having an issue with the clock being a few minutes off a day or so after setting it?
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post #8 of 20 Old 07-31-2014, 12:23 PM
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Just got my ride back from the recalls and on the way home noticed the clock was stuck at the time they pulled it into the bay. Went back - they tried a bunch of stuff (i.e., shutting off the ignition, setting time, shutting off ignition, etc.) and then finally took it inside the bay to disconnect the battery, etc. The kid said my ride was one of the toughest to fix (whatever that means). The clock was set to 2 minutes behind and ain't no way in the world I am going into it to change it!

2014 Escape SE 4WD
2.0L I4 GTDI EcoBoost Engine
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Equipment Group 200A
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BUILT:Sunday 01/12/2014

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TRADED UP (Because of 13S12)
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post #9 of 20 Old 07-31-2014, 12:34 PM
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Quite a few people have said if you set the date forward a day, it fixes the clock issue after the update. Then you set the date to the correct one, or show up everywhere a day early. ; )
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post #10 of 20 Old 07-31-2014, 04:29 PM
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Originally Posted by bjeans View Post
Quite a few people have said if you set the date forward a day, it fixes the clock issue after the update. Then you set the date to the correct one, or show up everywhere a day early. ; )
Thanks! You gave me the push I needed - went out and up'd it two minutes and it changed. I feel so empowered now!
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2014 Escape SE 4WD
2.0L I4 GTDI EcoBoost Engine
Sunset Metallic
Equipment Group 200A
Trailer Towing (Class III)
Tonneau Cover
BUILT:Sunday 01/12/2014

-----------------------------
TRADED UP (Because of 13S12)
2013 Escape SE 4WD
1.6L GTDI EcoBoost Engine
BUILT: Monday 11/26/2012

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