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post #1 of 20 Old 07-26-2015, 10:51 PM Thread Starter
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Steering Assist Fault. Service Required.

I started my 2014 Escape on Friday night and got this error. The EPS is apparently dead. I can drive it around, but I have to wrestle it around. The bad part is that I was 500 miles from home, so I made the trip earlier today. I'm going to guess I didn't damage it worse, but is this an expensive fix? I'm right under 40,000 miles right now, so I'm guessing I'm beyond the warranty that would fix it.

I did search, but most of the results have said the error clears when you restart the car and the EPS comes back. Mine never did.

I plan to wrestle it to the dealer tomorrow and hope I don't have to pay.
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post #2 of 20 Old 07-27-2015, 08:01 AM
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I had 2010 Fusion that had that issue twice. The first time was at 10,000 miles, the second was at 30,000 miles and the third was at 68,000 miles. The last one I had to pay for $1,875.00. Ford has an issue with power steering racks....

https://media.ford.com/content/fordm...-america-.html

Looks like the Escapes are not included.

2016 Edge Ti
2015 MKC
2013 MKZh

2015 EscapeTitanium 4WD
Traded
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post #3 of 20 Old 07-27-2015, 12:09 PM
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Quote:
Originally Posted by tjeepdrv View Post
I started my 2014 Escape on Friday night and got this error. The EPS is apparently dead. I can drive it around, but I have to wrestle it around...
Hello tjeepdrv,

How did it go at the dealer? Also, is your vehicle still there?

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I had 2010 Fusion that had that issue twice. The first time was at 10,000 miles, the second was at 30,000 miles and the third was at 68,000 miles...
Hello escape 2015,

To clarify, you no longer have the Fusion? Either way, if you need anything, please donít hesitate to reach out to me. Iíll be happy to check my resources!

Tricia

FORD SERVICE

p: 800.392.FORD
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post #4 of 20 Old 07-27-2015, 12:42 PM Thread Starter
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I plan to take it this afternoon.
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post #5 of 20 Old 07-27-2015, 01:21 PM
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Yes, I got rid of the car and filed a complaint with the FEDS. I'm waiting for the 2010 to be included in the recall.

2016 Edge Ti
2015 MKC
2013 MKZh

2015 EscapeTitanium 4WD
Traded
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post #6 of 20 Old 07-28-2015, 11:13 AM Thread Starter
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Looks like I'm on the hook for $1800. I guess I'll park it until I decide to fix it.
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post #7 of 20 Old 07-28-2015, 11:17 AM
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Quote:
Originally Posted by tjeepdrv View Post
I plan to take it this afternoon.
Tjeepdrv,

Please PM your full name, VIN, current mileage, dealer, and best daytime phone number. Iíll get this escalated!

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Originally Posted by escape 2015 View Post
Yes, I got rid of the car...
Thanks for the confirmation, escape 2015.

If you need anything, just give me a shout!

Tricia

FORD SERVICE

p: 800.392.FORD
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post #8 of 20 Old 07-28-2015, 01:01 PM Thread Starter
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PM sent. Thanks.
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post #9 of 20 Old 07-28-2015, 06:47 PM Thread Starter
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The issue on the previous generation Escape was the torque sensor. Does anyone happen to have the part number for the current generation so I don't have to dismantle the steering column first?
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post #10 of 20 Old 07-29-2015, 03:46 PM
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PM sent. Thanks.
Youíre welcome, tjeepdrv.

If you need me, just give me a shout!

Tricia

FORD SERVICE

p: 800.392.FORD
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