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Recalls/TSBs - 2013/14 Ford Escape

261K views 246 replies 73 participants last post by  MOONRNR 
#1 ·
If you know of a recall or service notices and bulletins / TSB on the Ford Escape here is the place to list it and share what it is. I think it would help others in dealing with dealerships when trying to service cars for known issues. :(

Please share!
 
#2 ·
Fuel Gauge issue/ Lamp indicator

I am bringing in my FE, on Friday and going to get the service dept. to apply the TSB 13-02-01 which should fix the 4 gal reserve and the early gas lamp. From what I heard as well will add a quad screen on the info display, showing all trip 1/2 info at once. - I am building my checklist now for the dealer during warranty, its great to be picky. Get the bugs, kill the bugs.
 
#3 ·
I hope these links work for everyone. Here were the TSB's I was able to locate for the 2013 Ford Escape:
Service Engine Light:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3575/tsb13-02-15.pdf
Outside Air Temp slow:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3595/tsb13-03-07.pdf
Discharged Battery when not driven for 2 wks:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3562/tsb13-03-04.pdf
INACCURATE/ERRATIC DTE—PREMATURE TSB 13-2-1/ILLUMINATION OF LOW FUEL WARNING LAMP/EXCESSIVE FUEL RESERVE CAPACITY MAY REDUCE PERCEIVED DRIVING RANGE:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3521/tsb13-02-01.pdf
Exterior Door Handle sticking:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3544/tsb12-12-12.pdf
Remote Start Issues:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3565/tsb13-02-05.pdf
Continental Tire Noise Vibration:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3555/tsb12-12-13.pdf
Crunching or Creaking Noise from front end:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3540/tsb13-03-02.pdf
Auto Static popping/stereo:
http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3545/tsb13-01-13.pdf
 
#5 ·
Great!!! :) Glad to hear it.
 
#7 ·
You are very welcome. Hope folks find this helpful.
Sad to report they performed TSB 13-03-02 on mine last week, unfortunately I am still hearing the clunk in the left front end. :( Dealer is calling Ford to discuss.
 
#8 ·
6500 Ford Escape, C-Max, Focus Models Recalled for Child Locks - WOT on Motor Trend

6500 Ford Escape, C-Max, Focus Models Recalled for Child Locks


A new report for The Detroit News says that Ford will be recalling more than 6500 vehicles from its 2013 Focus, C-Max, and Escape model lines. The recall is because of child locks that might not activate, even after turning the lock knob on the door.
The Problem: The report states that “the child lock may not engage when the operator uses normal turning force to activate the child lock, and the operator may incorrectly believe the child lock is engaged.” The issue stems from a mixed stock of parts from a supplier, which led to some of the locks being installed incorrectly at the factory during assembly. The Detroit News says that Ford has yet to be notified of any crashes or injuries relating to the faulty locks.
The Fix: Ford will begin notifying owners of affected vehicles later this month. If the child locks were installed incorrectly, dealers will replace the door latch.
Number of Vehicles Potentially Affected: A total of 6534 Focus, C-Max, and Escape vehicles that were built between November 16-21, 2013 at Ford’s Wayne, MI and Louisville, KY plants. 859 of the vehicles were apparently sold in Canada.
Ford representatives were unavailable for comment on the recall at the time of publication.

 
#12 ·
tsb number12-10-16 replace defroster panel redirect air flow using clips and flox tape this took 40 min to complete but it still did it again they had my vehicle for a whole week to replace the whole dash pad seats out carpets out console off dash off what a mess hope it fixes it as well a tsb for drivers window going up slow or stopping quarter way up in cold weather they will replace voltage regulator and motor technician told me its the same parts that came with the car so there is no fix yet they were told to monitor further
 
#16 ·
Called Ford, trying to find more about the TSB 13-02-01, she explained to me that there is no TSBs for FE, in regards to the fuel situation. I however, explained from fill up to fill up how much mpg's and how many gallons I filled the gas tank with. I further explained that I with a 15 gal tank shouldn't be filling as often. Considering I currently am getting about 5.5 gal to half tank. She made a case number took my info and told me to try the dealership again, then still afterwards if not happy try another dealership. I am truly surprised that I am more apprised of their vehicles than the service advisors and Ford reps.
 
#18 ·
And for you trailer owners, you can't use LED trailer tail/brake/turn lamps with the OE trailer tow module. If you do, you'll receive constant warning messages and chimes from the Message Center about trailer lamp faults.

TSB 13-01-05, Not Compatible with LED Trailer Lighting, is the no-charge workaround for 2013 Escape equipped with factory trailer tow package.
 
#19 ·
Brought my FE to a different dealership today. Didn't state nothing about the TSB or that it was at their sister dealership the day before supposedly for the update. Well, .5 hr later advisor told me that my FE sprung a TSB 13-2-1. For the fuel gauge. Well got my truck sure enough I have the new Quad screen. Ill let you know how it handles now.
 
#23 ·
Here's all the TSB's that I know of -

TSB 12-10-06 - Defroster Grille Panel Warped
TSB 12-11-08 - 4.2" LCD stays on with door open for 20-30 seconds
TSB 12-12-13 - Continental tire vibration caused by excess flashing
TSB 13-01-02 - Front brake squeal
TSB 13-01-05 - LED trailer lighting not compatible with factory tow package. YES This TSB resolves the issue. Not sure if they disable the trailer light check or replace the controller with an updated model.
TSB 13-01-13 - Audio Static / popping / Distorted Sound / Stereo to mono change vehicles built on or before 12/10/12
TSB 13-02-01 - Premature illumination of Low Fuel warning lamp
for vehicles manufactured on or before 12/4/12
TSB 13-02-05 - Remote start won't work shortly after driving vehicle
TSB 13-03-02 - Crunching sound from front of vehicle built before 12/3/12
TSB 13-3-4 - Discharged battery for vehicles not driven for two weeks or longer, built between 8/28/12 and 12/5/12
TSB 13-3-7 - Outside Temp Display slow to update
TSB 13-3-11 - GPS / Navigation system unable to locate vehicle (Built on or before 1/15/13)
TSB 13-3-14 - Harsh 5-3 or 5-4 downshift, below operating temperatures only. Built on or before 12/13/12
 
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