door locks

I purchased a 2013 Ford Escape Titanium at the end of June. I am still trying to figure out how to lock the doors using the black button on the outside handle. Sometimes its seems to work by simply holding the button in. However, other times this is not the case. Sometimes it works if I try to...

A friend of mine has an older ~2006 Ford Explorer with a keyless entry pad. When he goes canoeing he locks his keys inside the car so they don't get lost or wet, then when he is ready to leave he enters his code in the keyless entry pad, inserts the key in the ignition and drives off. I have a...