Can you tell us about the qualifications of the shop you took it to before they sent it to dealer?Bought a used EcoBoost in July. Currently has 44k on it. Last month engine light came on, car shakes at idle. Took in and has been back in 3 times since with mechanics now stumped. Replaced pcv 1st time. Egr 2nd time and low sensor 3rd. Running very rough while driving and engine light will flash. Code being thrown is stuff they've already fixed. They took to ford dealership today and we await diagnostic news from them. Has this happened to anyone where they CAN'T fix it??
Let us know what the dealer says.I got an extended warranty when I purchased and this was one of the shops. They've been in business for over 60 years with great reviews. I've only had to pay for the first visit and everything else has been on their dime, including the ford diagnosis.
Assuming all factors are as presented, I would ask dealer 1) to confirm your findings of cars visible malfunctions and 2) have them contact Ford Technical for advice on how to proceed. This is often done in the infotainment area. I assume same would apply to other areas. Then have dealer share with you Ford’s engineers suggestions.So update.... after a $150 diagnostic Ford has NO IDEA what is going on with my car. Wants to do another $500 diagnostic taking engine apart to determine if powertrain. Called the warranty company who said they've never heard of a $500 diagnostic and yet I have been quoted this TWICE NOW by Ford. My car is unsafe and unfixed.
Do y'all think I should contact Ford Corporation directly? Can a used vehicle be eligible for their buyback program? I bought it last July and it just now has 44k on it.
Any advice is appreciated.
OK. So to summarize what you have told use to date:They had the same conclusion as the garage I took it to. 🤷♀️
Ford tech has been involved since the 2nd visit
That is the only response you have with all of the questions asked? There are a couple members here that are trying to help you, but you are not making it easy for them to do so. Not sure why you are being so guarded with the answers you are giving. @ralph7up asked you a series of questions above that you have ignored.