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There are 2 root causes for most of the transmission issues with the ford escape. No. 1 - The Ford recommended service interval is 150k miles. The filters get plugged up with debris, causing the pumps to overwork and fail. If the service interval were 40k miles , the transmissions would last longer.. unfortunately the 2nd root cause is a tough one. 2- The trans filter, which gets clogged with debris should be changed or cleaned at each 40k mile service .. Unfortunately the access to the filter requires the removal of the transmission which is unacceptably expensive. Unlike other transmissions that have an easily accessible filter that can easily be changed simply by dropping a trans pan, the flawed design of the Escape transmission rears its ugly head again and again.. There really should be a class action law suit against Ford. On that same note, the $50. water pump is also a nightmare that requires about $500. labor due to a very bad design.. When did Ford start building such crap.. Not to worry as Tesla is about to put Ford out of their missery
 

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2017 Ford Escape SE Eco
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I had a similar problem on my 2013 Escape 1.6 L . The transmission failed at 140k miles. The repair shop said that this was a very common problem on the Escape as well as the Transit Vans. In fact, the shop could not rebuild or find a replacement trans due to the high demand of those replacement transmissions. I found a rebuilder on Ebay in South Carolina that had rebuilt units in stock. Unfortunately the engine blew a head gasket within 10k miles of getting a new trans. The engine also has a flawed design that provided to little gasket area between cylinders to provide a reliable seal . The bottom line is that the Escape was a great SUV for about 139k miles.. Then it turned out to be the least reliable auto that I have ever owned. I decided to replace the Escape with a Tesla.. No more transmission, head gasket, timing belt, oil changes, emission, exhaust, turbo failures to deal with on an over engineered drive train that is designed by the best engineers on the planet to go a minimum of 1 million miles. And when the CyberTruck gets to high volume production , say good bye to the Ford F150 being the leader in pickup sales. The Cyber Truck will eat fords lunch!
I feel you. My 2017 experienced both problems and after putting an additional 18K in it more problems started popping up. I decided to unload it and purchased a 2021 Toyota Corolla Hybrid. I had been a loyal customer of Ford for well over 30 years but have never been so screwed by them before. They are well aware of these problems but chose to keep it to themselves and hope the warranty ran out before it failed. Never again but I must admit I absolutely loved my Escape and sadly it didn’t love me back!
 

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2013 TITANIUM 2.0L AWD
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2- The trans filter, which gets clogged with debris should be changed or cleaned at each 40k mile service .. Unfortunately the access to the filter requires the removal of the transmission which is unacceptably expensive.
Ideally, both the engine and trans should be serviced soon after delivery and break-in.

I understand the trans case but not being able to service the filter. That is a game loser from the start. Break-in particulates is going to fill that filter quickly. They should have at the least mounted an external filter (IMO).
 
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I’m certain that if it’s purchased new and under warranty these things should have occurred. If not then that’s where the failure begins. Your average grandma isn’t going to know what to do or when to do so she would rely on the service department to manage all of it.
 
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