[Angela]

My car went into a deep sleep mode over the holiday. I had to get a jump start. I read the manuel and online info and it kept referring to manually starting the car, but didn't show how to do it, other than placing the fob in the tray, but with no power that didn't work. Is there another way to manually start a hybrid car?

 

[Woodcrafter]

My car went into a deep sleep mode over the holiday. I had to get a jump start. I read the manuel and online info and it kept referring to manually starting the car, but didn't show how to do it, other than placing the fob in the tray, but with no power that didn't work. Is there another way to manually start a hybrid car?

I would call your local Ford dealer..

 

[GAford]

That’s only the fob battery where you put it in a secret place. Your accessory battery shouldn’t die already!

 

[jpohlman]

Have to remember some of the 12v booting batteries were in the car for months while they were sitting on the factory lot during the KY CoVid lock down. This battery is under the spare tire/inflation kit Styrofoam surround under the cargo floor.

 

[cavalierrs]

My car went into a deep sleep mode over the holiday. I had to get a jump start. I read the manuel and online info and it kept referring to manually starting the car, but didn't show how to do it, other than placing the fob in the tray, but with no power that didn't work. Is there another way to manually start a hybrid car?

I had the same exact thing happen to me on Dec 18th. I spent an hour trying to find out how to "manually start the car" but there is no way to do it on the 2020 Hybrids. After searching online and the owner's manual, I found out where the posts are under the hood to jump it. A friend of mine with an earlier 2020 told me that since he doesn't drive much due to the pandemic, he set up his car to auto start every 3 days so it runs for 10 minutes and keep the 12v battery charged up. I haven't been driving much either. I read that older Escape hybrids had a way to get the big 48v battery to "jump start" the 12v but the 2020s do not have that option.

 

[cavalierrs]

This is what the message looks like on the app:

 

[ZzzHllidh]

interesting...early builds of the Rav4 hybrid had this exact issue - after a few days parked, the 12v battery would die - I am wondering if this is the same sort of issue that's happening here.

 

[cavalierrs]

interesting...early builds of the Rav4 hybrid had this exact issue - after a few days parked, the 12v battery would die - I am wondering if this is the same sort of issue that's happening here.

A friend of mine has a Volvo XC60 Hybrid that did the exact same thing.

 

[crl]

My car went into a deep sleep mode over the holiday. I had to get a jump start. I read the manuel and online info and it kept referring to manually starting the car, but didn't show how to do it, other than placing the fob in the tray, but with no power that didn't work. Is there another way to manually start a hybrid car?

Mine does the same thing all the time. I've had it at the dealership more than once. The last time, they reflashed the communication module, and it worked fine for a few days. But now it is back to doing it regularly. BUT, my car has never not manually started by me getting in and pressing the start button. It's only been in "deep sleep mode" as far as the app was concerned. But never actually dead dead. I expect you'll get the under-the-hood rattling noise soon...if you haven't already...

 

[OurManInVanc]

Mine is doing this now. I know I have a dashcam connected to the auxiliary battery, but shouldn't a decent run keep it charged?

 

[wiz043]

Mine is doing this now. I know I have a dashcam connected to the auxiliary battery, but shouldn't a decent run keep it charged?

I would not leave it plugged in overnight as it would be draining the battery to an extent.

And, yes, a decent run would recharge the battery but you would not be doing the battery any favors by depleting the charge with the dashcam or whatever and then recharging it again with a decent run on a continuous basis.

 

[OurManInVanc]

I would not leave it plugged in overnight as it would be draining the battery to an extent.

And, yes, a decent run would recharge the battery but you would not be doing the battery any favors by depleting the charge with the dashcam or whatever and then recharging it again with a decent run on a continuous basis.

OK, so pretty pointless having it installed. I do have the dashcam setting disabled when it's parked. So you think I should unplug every night when it's at home in the garage?

 

[wiz043]

Sorry, I didn't explain that well. It's fine to leave it plugged in whilst driving anywhere anytime otherwise it is pointless having it as you say, just don't leave it plugged in when parked or overnight in your garage. 😉.

Not sure where you have it plugged into but the 12v port stays on for around 1 to 1.5 hours after engine shut off and the USB ports are always 'live'.
The dashcam would tend to drain the battery somewhat if left plugged in overnight even for the minimum of 1 to 1.5 hours.

I realize that you disable the dashcam when parked but whilst it is still plugged in it is still being sent power by the car battery.

 

[ZzzHllidh]

OK, so pretty pointless having it installed. I do have the dashcam setting disabled when it's parked. So you think I should unplug every night when it's at home in the garage?

this should be enough...you shouldn’t have to unplug the cam every night.

 

[wiz043]

this should be enough...you shouldn’t have to unplug the cam every night.

Whilst disabled the dashcam is still being sent charge by the car battery if it is plugged into a port that is always 'live' and therefore slowly draining the battery.
Others here have discovered this the hard way after inadvertently leaving the dashcam plugged in for some days and trying to start the car.

 

[STRAUSJE]

I had the same exact thing happen to me on Dec 18th. I spent an hour trying to find out how to "manually start the car" but there is no way to do it on the 2020 Hybrids. After searching online and the owner's manual, I found out where the posts are under the hood to jump it. A friend of mine with an earlier 2020 told me that since he doesn't drive much due to the pandemic, he set up his car to auto start every 3 days so it runs for 10 minutes and keep the 12v battery charged up. I haven't been driving much either. I read that older Escape hybrids had a way to get the big 48v battery to "jump start" the 12v but the 2020s do not have that option.

I'm confused. A new 2020 Escape comes with 3yr bumper to bumper support. The FordPass App for your phone, I'm sure you have downloaded it and use it? The App has a RoadSide service link at the very top. It is free, It took you one hour to find your phone and call for free service. I mean you could have requested service and while you wait for free service you could have spent the hour looking "under the hood to jump it" Somethings are simple and we make them hard, WHY?? Also, when it happens again, and it will do you have a record of the problem. You need a new battery within three years and they are not cheep but the dealer needs proof that it has been failing before he will replace it.

 

[cavalierrs]

I'm confused. A new 2020 Escape comes with 3yr bumper to bumper support. The FordPass App for your phone, I'm sure you have downloaded it and use it? The App has a RoadSide service link at the very top. It is free, It took you one hour to find your phone and call for free service. I mean you could have requested service and while you wait for free service you could have spent the hour looking "under the hood to jump it" Somethings are simple and we make them hard, WHY?? Also, when it happens again, and it will do you have a record of the problem. You need a new battery within three years and they are not cheep but the dealer needs proof that it has been failing before he will replace it.

Everyone should learn how to jump start their car. Ford made it easier than expected. As a lesson to everyone, read your manual before trouble starts

 

[STRAUSJE]

Everyone should learn how to jump start their car. Ford made it easier than expected. As a lesson to everyone, read your manual before trouble starts

Yes you should know how to jump start your car. It should not take you an hour to learn how to do that. Given you even have cables and a second car to jump from. But my point was two fold. Your car is new and you have free service. Yet you spend an hour to no end and still complain, when Ford gives you to tool FORDPASS App with roadside service, and it is free. Second if your having trouble this soon with a new car you most likely will have it again and you should get Ford to replace the battery but without a record of problems they are not going to listen to you.

 

[cavalierrs]

Yes you should know how to jump start your car. It should not take you an hour to learn how to do that. Given you even have cables and a second car to jump from. But my point was two fold. Your car is new and you have free service. Yet you spend an hour to no end and still complain, when Ford gives you to tool FORDPASS App with roadside service, and it is free. Second if your having trouble this soon with a new car you most likely will have it again and you should get Ford to replace the battery but without a record of problems they are not going to listen to you.

The "hour" was because of incorrect information. The point of my post was to let the original poster know that others are having the same problem, not to complain.

 

[djd1216]

... it kept referring to manually starting the car, but didn't show how to do it, other than placing the fob in the tray, but with no power that didn't work. Is there another way to manually start a hybrid car?

When the FordPass app refers to "manually" turning on the car, it means to get in the car and push the start button. It just means that the app isn't able to start the car and you'll have to do it yourself.
"Manually" is definitely not the best choice of wording by the programmers of the FordPass app, but it just means "don't try to use the app".