I totally agree. This shouldn’t happen. It happen to me a few times and I told dealership to check OASIS for the SSM 49574.I've said it before... it's not the battery, it's the car. Mine doesn't do this, neither should anyone else's. Funny no one's recommending this simple diagnostic device. If what's been discussed is true, a voltmeter will tell you there's a problem before there's a failure.
(SSM 49574 - 2020 Escape With 2.5L HEV/PHEV - No Crank/Discharged Battery - Built On 09-Jun-2020 And Through 16-Nov-2020)
They said it’s “normal” and it goes into deep sleep if the battery drops below a certain level. Thanks captain obvious. BUT WHY IS THE BATTERY DROPPING BELOW A CERTAIN VOLTAGE??? I asked them to check the battery and hook it up to the computer. They said battery low and charged it and it held a charge. Hilarious!!! Of course it held a charge for the 5-6 hours you had it and after you topped it off with a charger. LOL!!!! As this SSM indicates and as we have all know, there is a key off battery drain. Seems weird with all that high tech equipment the dealership can’t figure that out or they can’t look it up. I have to bring in a printed document to support my claims. I am getting the yellow electric parking brake warning off and on. and I can hear the car making noises for 30-60 minutes after I turn it off and lock it. Sound comes from firewall near drivers side footwell area. I Drive 150 miles round trip daily for work, so I’m assuming the battery gets charged enough to prevent too much drop in voltage. If I don’t drive for 3-4 days, I’ll get the deep sleep message. I too purchased a portable jumpstarter that I threw in the glovebox to be safe. I still need to get it back to them to do the update needed. SSM info attached.
Eric B
2020 Escape Titanium Hybrid
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