2020 Ford Escape Window Control Buttons Chrome Plating Defect

NeighborRob said:

Ouch! I know that pain. Put some painters tape on the switch til you can get the dealer to replace the switch. They really seem to have cheaped out on this car. Note to self - don’t buy a pandemic car.

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tylerstruve said:

Has anyone besides myself had an issue with the chrome plating on the window control buttons flaking/chipping off? I rarely use my windows since I bought it in Aug 2020 and last week I was going through a drive-thru at my bank and rolled down my window. When I touched the button to roll down the drivers side I felt something sharp and uneven on the button. As I investigated it more the chrome plating pin the buttons has chipped away from the button. In fact every button for all the windows is chipping off. I don't ever use those, surely this is a manufacturer defect. Is there a service bulletin issued for this? I can't find anything anywhere related to this problem. Please advise! View attachment 78458

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tylerstruve said:

When I touched the button to roll down the drivers side I felt something sharp and uneven on the button. As I investigated it more the chrome plating pin the buttons has chipped away from the button. In fact every button for all the windows is chipping off. I don't ever use those, surely this is a manufacturer defect. Is there a service bulletin issued for this? I can't find anything anywhere related to this problem. Please advise!

Click to expand...

tylerstruve said:

Has anyone besides myself had an issue with the chrome plating on the window control buttons flaking/chipping off? I rarely use my windows since I bought it in Aug 2020 and last week I was going through a drive-thru at my bank and rolled down my window. When I touched the button to roll down the drivers side I felt something sharp and uneven on the button. As I investigated it more the chrome plating pin the buttons has chipped away from the button. In fact every button for all the windows is chipping off. I don't ever use those, surely this is a manufacturer defect. Is there a service bulletin issued for this? I can't find anything anywhere related to this problem. Please advise! View attachment 78458

Click to expand...

Tornado said:

Hello everyone! I found the part for extremely cheap! Ford only sells it for around $40. https://parts.ford.com/shop/en/us/electrical/switches/double-window-control-switch-12254413-1?pdp=y
I was honestly expecting it to be around $100 but I'm not complaining. Just ordered it off eBay for around $30 (still OEM) and I will let you all know how it goes.

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Nicknack21 said:

yes! Just noticed mine is doing that too! I got my 2020 Escape in May 😡 They better replace with my warranty.

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