2020 Hybrid Broken cup holder spring?

aimeemariehead said:

All, sorry I noticed pictures after my last question. After figuring out where the clip were, this was a super easy fix that took less than 10 minutes with cleaning and replacement. I am posting pictures with areas circled in yellow to show both 1) exact location of clips - first three pictures and 2) where the rubber band seems to come undone - last two pictures. Use a flat head (standard) screwdriver under the front right section of the cup holder assembly to release the clip. Gently pull up the front of the assembly while releasing the clip. Do the same thing on the left front. Then, gently push the whole assembly toward the front of the car to release the back of the assembly. Lastly, pull up front the right side (wiring is attached on the left. To make it easier to rerun the rubber band, you can release the wiring clips by pressing the release buttons. If the rubber band is not threaded correctly, it won’t be taught enough to keep the cup holders in place. This is awful engineering design. A rubber band should not hold things in place on a car. After retreading the rubber band, I added duct tape to keep the cup holders and rubber band in place. The local dealership charged me $75 to fix this once, and the tech didn’t even fix it correctly… it fell within five minutes of leaving the dealer. So, make certain to retread the rubber band correctly. This is clearly a known issue. Ford should be fixing this with a lasting correction. A rubber band that will naturally have less strength over time is not reliable.

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billinorlando said:

Hey there, thanks for the picture. Do you know what that black rubber insert that the cups sit on? I bought a 2020 fusion hybrid, and it's missing. I know it's a minor thing. But so annoying. I've looked on ebay but no luck. Or maybe it goes by some kind of name. Thanks for your time. Bill in Orlando G mail.

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Jaxpony said:

They are basically car coasters , if you can’t find the ford ones, weathertech.com has them

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billinorlando said:

Thanks for the fast reply. Not looking for coasters tho. The OEM rubber part that fits inside. I will keep on looking. Amazon has a nice aftermarket one. To bad ebay don't sell it.

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billinorlando said:

Hey there, thanks for the picture. Do you know what that black rubber insert that the cups sit on? I bought a 2020 fusion hybrid, and it's missing. I know it's a minor thing. But so annoying. I've looked on ebay but no luck. Or maybe it goes by some kind of name. Thanks for your time. Bill in Orlando G mail.

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Factory Direct OEM Cup Holder Insert Part# JX7Z-5813562-CB Fits 2020-2022 Ford: Up To 35% Off On Every Order And Guaranteed Fit When You Enter Your VIN | Search Ford Parts

2020-2022 Ford Genuine Part # JX7Z-5813562-CB - Cup Holder Insert

www.searchfordparts.com

aimeemariehead said:

All, sorry I noticed pictures after my last question. After figuring out where the clip were, this was a super easy fix that took less than 10 minutes with cleaning and replacement. I am posting pictures with areas circled in yellow to show both 1) exact location of clips - first three pictures and 2) where the rubber band seems to come undone - last two pictures. Use a flat head (standard) screwdriver under the front right section of the cup holder assembly to release the clip. Gently pull up the front of the assembly while releasing the clip. Do the same thing on the left front. Then, gently push the whole assembly toward the front of the car to release the back of the assembly. Lastly, pull up front the right side (wiring is attached on the left. To make it easier to rerun the rubber band, you can release the wiring clips by pressing the release buttons. If the rubber band is not threaded correctly, it won’t be taught enough to keep the cup holders in place. This is awful engineering design. A rubber band should not hold things in place on a car. After retreading the rubber band, I added duct tape to keep the cup holders and rubber band in place. The local dealership charged me $75 to fix this once, and the tech didn’t even fix it correctly… it fell within five minutes of leaving the dealer. So, make certain to retread the rubber band correctly. This is clearly a known issue. Ford should be fixing this with a lasting correction. A rubber band that will naturally have less strength over time is not reliable.

Click to expand...