Hello, admittedly I really do not know much about hybrid cars. Our escape has 20,000 miles on it. The car randomly looses power mostly after being parked for a couple to a few days. No power to door locks, no power at the start switch, dome ight etc. This is happening about once every couple of months. So I can jump start the car with portable battery pack. The engine does not start, the car goes into ev mode. All is good again. I have little volt meter in the cig lighter socked it reads 15.3 volts right after starting. I do not believe that battery is ever dead. If the battery was low, the engine would immediately start after I jump the car, right? And it would not show 15.3v, right? After explaining all this to the very young SA at the dealer, they had the car all day and I doubt they did anything. The SA called me and told me she had not anything yet. She told me she was going to have a tech test drive the car tomorrow. I told her why are you going to have them test drive the car. It's not a driveability problem. She seems clueless. I do not have a fuzzy feeling they they are going to help me. I want this fixed before the car is off warranty. It's not reliable if I'm out on the road somewhere.
2020 hybrid randomly looses power
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My 2020 hybrid would do similar things sometimes, not too often but, then one day I noticed that I could not unlock the car from the passenger side and thought that I had a problem with the touch pad or something, it would work as it should if I drove the car a little and tried it but if I let it sit over night, it wouldn’t work again. Somehow in my mind, I never associated the battery to this. I had an appointment already for the trim piece around the aft window on the drivers side and added the unlock issue to the work order. They ran all kinds of tests to diagnose the issue and in the end, the battery was the problem. They changed the battery and so far, none of the strange things that were happening have returned.
In my opinion, they need to run a full diagnostic on your battery.
By the way, the trim piece on the window, they tried to fix it a couple times but it kept coming loose so on the third trip, they had a glass company come out and seal it, all is well now, no problems.
In my opinion, they need to run a full diagnostic on your battery.
By the way, the trim piece on the window, they tried to fix it a couple times but it kept coming loose so on the third trip, they had a glass company come out and seal it, all is well now, no problems.
Thank you. If the problem persists, I will look into "deep sleep". Really don't have a clue about my hybrid. How do I know about what I don't know? LOL
The 12v battery is the booting battery for all of the electronics, the dead giveaway on a weak one is the car showing "system off to save battery" in less than 5 minutes is you just open the door without starting the car.
The standard factory BXT-99RT4-A is just not up to the demand of the 2020+ MY Hybrid/PHEVs it's pretty much a known issue.
The "permanent" fix is to drop in an H6 AGM battery instead, but the dealer will not do this under warranty, Ford will only allow them to in put the direct replacement of the 12v factory battery in.
The standard factory BXT-99RT4-A is just not up to the demand of the 2020+ MY Hybrid/PHEVs it's pretty much a known issue.
The "permanent" fix is to drop in an H6 AGM battery instead, but the dealer will not do this under warranty, Ford will only allow them to in put the direct replacement of the 12v factory battery in.
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