2020 Ford Escape Titanium 2.0 Ecoboost AWD / 2013 Ford Mustang GT Premium MT-82
I got the same response. I wasn't happy the service manager declared it due to the bass being turned up. It basically sounds like they are pinning the blame on me instead of apologizing for a cheap speaker and setup.I recently purchased my 2020 Ford Escape. The rear speaker is rattling. I took it into the dealer, who said, "the bass was turned all the way up," which I know was not true, I had looked at the settings, and had even turned the bass way down, to get rid of some of the rattling. .... Then, they told me that they could put some "tape" and "padding" around the subwoofer, to absorb the rattle. I hope that's a fix, but after reading through this post, I'm concerned that they either aren't aware of this problem, or aren't willing to admit there's a problem.
To date, is there a fix for this? How do we ask Ford to put out a TSB for this, seems there's a lot of us experiencing this.