I picked up my 2023 ST Elite Hybrid 2 weeks ago today.
2 days ago my ford pass started acting strange, giving me a message that only a partial response was received.
Then yesterday my connected services stopped working.
On my navigation screen i have a cloud with a slash line thru it.
When i go into the connected services screen it says its not available.
After reading a few things online i reset my ford pass modem, and deleted my vehicle from my account.
I still have the cloud with the slash thru it, and i can not activate my vehicle.
Has anyone had any issues like this?
How did you fix it.
Mine did something like that recently. I had a message on my app saying that it was in the middle of an update and then I could use Services later. The update never finished it got stuck. Ford had to replace the the entire Wireless module on my car. I guess the firmware got corrupt when it was updating. Thankfully it wasn't a factory warranty because it was like a $800 to $900 job.