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15 Posts
Forgive me for the long post, thanks for following along
It's been a rough few days for my 2013 1.6 Escape. While on a family road trip to Maine I noticed a low coolant light. I topped it off and the light came on again not much longer after that. The engine never overheated or even got hot. However, I still called around to every Ford dealer in a 150 mile radius to see if the could get me into their service lineup. I could not get into any service department until 3 days after we were supposed to return from our trip. This forced me to look around for the nearest shop that could take a look at the coolant leak. After looking around, Midas was the only place that could get me in and diagnose the issue. In a pinch, and without alternative, I brought my vehicle in to them. They diagnosed a water pump issue and gave me a quote to replace it. We decided to let them do it and got a loaner car. For the sake of time, it took them 3 days to get everything sorted because they couldn't get the timing right and tried to to tell me I had a turbo issue which was making the car idle rough (it was out of time). They said that it was road safe and that I needed to see ford for specific maintenance on the turbo. So already 3 days behind I had to get in the vehicle and make up some miles. About 200 miles down the road I lost all power and the engine was done. I eventually got towed to a ford dealer and they let me know my engine was blown. Midas owned their mistake and is paying for a used motor replacement with all labor done at a Ford dealer service shop.
My question is, how do I handle the new engine in the vehicle? Can I track down the original VIN for the new engine? Try to see if any open recalls are out on it? I know that coolant and water pump issues are big deal in certain manufacture dates on these engines (my original engine fell in the manufacture window of the engine fire recall, i replaced coolant solenoids, etc.) and I really want to get ahead on any maintenance so I can prevent some future headaches.
It's been a rough few days for my 2013 1.6 Escape. While on a family road trip to Maine I noticed a low coolant light. I topped it off and the light came on again not much longer after that. The engine never overheated or even got hot. However, I still called around to every Ford dealer in a 150 mile radius to see if the could get me into their service lineup. I could not get into any service department until 3 days after we were supposed to return from our trip. This forced me to look around for the nearest shop that could take a look at the coolant leak. After looking around, Midas was the only place that could get me in and diagnose the issue. In a pinch, and without alternative, I brought my vehicle in to them. They diagnosed a water pump issue and gave me a quote to replace it. We decided to let them do it and got a loaner car. For the sake of time, it took them 3 days to get everything sorted because they couldn't get the timing right and tried to to tell me I had a turbo issue which was making the car idle rough (it was out of time). They said that it was road safe and that I needed to see ford for specific maintenance on the turbo. So already 3 days behind I had to get in the vehicle and make up some miles. About 200 miles down the road I lost all power and the engine was done. I eventually got towed to a ford dealer and they let me know my engine was blown. Midas owned their mistake and is paying for a used motor replacement with all labor done at a Ford dealer service shop.
My question is, how do I handle the new engine in the vehicle? Can I track down the original VIN for the new engine? Try to see if any open recalls are out on it? I know that coolant and water pump issues are big deal in certain manufacture dates on these engines (my original engine fell in the manufacture window of the engine fire recall, i replaced coolant solenoids, etc.) and I really want to get ahead on any maintenance so I can prevent some future headaches.