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Discussion Starter · #1 ·
I bought my 2014 Titanium in early December last month as a Certified Pre-Owned vehicle. Being a CPO, it comes with a 12 month/12,000 mile warranty. Also, when I bought the Escape, I was sold on an extended warranty for 7 years/100,000 miles for about $1590. Knowing I can cancel it, I felt it was a good choice. Last week after going through my paperwork, I thought I bought a Ford Factory warranty, but turns out it was a third party warranty from Portfolio Elite Protection. It was the top plan with the standard $100 deductible, but I did some research on Portfolio and didn't like what I read. I started looking for Ford factory warranties so I can get an official warranty that will work at any Ford dealer. And I found a good one with Lombard Ford Warranty. I bought the Ford PremiumCARE plan which is the best ESP they offer and I got the 8 years/125,000 miles with $100 deductible plan for $1560. So pretty much the same price as the Portfolio plan but it is an official Ford ESP, I get the extra year, and 25,000 more miles, so I see it as a win.

Who else has an extended warranty? What kind? How has it been? Any issues to be concerned about? Good deal?

Those of you who did not get an ESP or are in the market for one, or considering getting one, I highly recommend getting one online. There are several Ford Warranty websites that sell you legit warranties for better prices than I've seen at dealers. Heck you can even get a quote, take it to your dealer and ask them to match it and most of the time they will.

So I plan on having my Escape for the long ride and I have my peace of mind and it feels good. What issues should I look out for as the car ages and miles go up? What is something that is not covered that I should be aware of? Thanks!
 

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Typing on my phone so have to keep it somewhat short.

Firstly, your certified used warranty should include a 7-year, 100,000 mile/$100 deductible powertrain warranty at no extra charge. Paying money to double this up with an aftermarket warranty just lines the pockets of those you do business with.

Secondly, aftermarket warranties have earned a bad rap in most circles. They will generally pay out what's on the contract, there are usually loopholes that factory coverage doesn't have, which leaves people feeling screwed over sometimes. I would only get a genuinene Ford warranty.

Third, and lastly, check out www.floodfordESP.com. They are a well reputed Ford dealer in Rhode Island that sells a lot of genuine Ford warranties online. Their prices tend to kill everyone else I've ever seen, and they only sell the real deal.

You should be able to cancel the warranty they sold you if it was recent and you haven't made any claims. Cancel that thing and make an informed decision on the real deal. I helped my ex-wife do the same thing just recently, as well as a coworker about a year ago. In both cases the dealer want happy.
 

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Discussion Starter · #3 ·
I forgot to mention that I did cancel the Portfolio warranty. The refund went directly to the lien holder. I got the full refund too because it was within 60 days and have had zero claims. I did check out FloodFordESP and a couple others and went with Lombardfordwarrantys.com because they had the best price. They currently have a coupon code until 1/31 to knock $190 off any plan. I do have the powertrain until 7 yrs/100k which came with buying the car CPO. Lombard is a reputable Ford Warranty too. When I called my dealer to cancel the Portfolio warranty, they seemed upset but I had to take the better deal.
 

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Good action, I'm really glad to hear you got that taken care of. My ex-wife goes in to sign the warranty cancellation on her Edge next week. $2,600 for that one, with similar terms to the aftermaket you originally bought.

They aren't happy with her, but they will get over it. Sometimes dealers make more at the finance office than they do selling the car, there's a healthy margin on warranties.
 

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Just declined any extended warranties when I signed on my new 2018, and I could tell the finance guy was ticked off. Just feels like a rip off.
 

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After we had our Escape for a few months, I got to thinking about the cost to replace electronics and such so bought a 7 yr Premium warranty from Flood Ford. Recently had the HID headlights go bad (won't go back to low beam) and need to be replaced. At $1300 list per headlight assembly, I will have made my money back nearly twice over. Have never bought an extended warranty before, but with the cost of high tech parts now, I'm a bit more amenable to them. I won't get the extended warranty for a $30 item they want to sell you for another $20 at Wally World though. THAT's a rip-off.
 

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Discussion Starter · #8 ·
After we had our Escape for a few months, I got to thinking about the cost to replace electronics and such so bought a 7 yr Premium warranty from Flood Ford. Recently had the HID headlights go bad (won't go back to low beam) and need to be replaced. At $1300 list per headlight assembly, I will have made my money back nearly twice over. Have never bought an extended warranty before, but with the cost of high tech parts now, I'm a bit more amenable to them. I won't get the extended warranty for a $30 item they want to sell you for another $20 at Wally World though. THAT's a rip-off.
I recall hearing about your situation either on this forum or on the facebook Escape group, forgot which. If that was you, but I remember a post or comment about the HID light staying in high beam. Glad your warranty is replacing both lights. So the housings themselves are covered on the warranty? Because I recall reading in the warranty info that some components such as HID lights and bulbs aren't covered, but housings themselves are?

Also, on the subject of the HID lights. I have them too on my Titanium and I think they are great. I even swapped the bulbs for Osram CBI bulbs for added brightness and a whiter color. The only issue I have with my lights is my drivers side lite has a small dip on the cutoff near the step. It creates a shadow on the oncoming lane so I think it is a factory design for that purpose. Do your HID lights have this weird "U" shaped portion on the drivers cutoff?
 

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Discussion Starter · #9 ·
Just declined any extended warranties when I signed on my new 2018, and I could tell the finance guy was ticked off. Just feels like a rip off.
You still have the 3 yr/36k warranty correct? If you feel down the road before your current warranty expires, you can always buy one to extend it. The online dealers are alot cheaper than the finance guys
 
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The topic has been flogged here, try search, multiple threads already with plenty of opinions, myths, anecdotes and even a few useful facts.

.... Who else has an extended warranty? What kind? How has it been? Any issues to be concerned about? Good deal? .....
All judged "In the eye of the beholder".

Just sayin'
 
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I bought my 2014 Titanium in early December last month as a Certified Pre-Owned vehicle. Being a CPO, it comes with a 12 month/12,000 mile warranty. Also, when I bought the Escape, I was sold on an extended warranty for 7 years/100,000 miles for about $1590. Knowing I can cancel it, I felt it was a good choice. Last week after going through my paperwork, I thought I bought a Ford Factory warranty, but turns out it was a third party warranty from Portfolio Elite Protection. It was the top plan with the standard $100 deductible, but I did some research on Portfolio and didn't like what I read. I started looking for Ford factory warranties so I can get an official warranty that will work at any Ford dealer. And I found a good one with Lombard Ford Warranty. I bought the Ford PremiumCARE plan which is the best ESP they offer and I got the 8 years/125,000 miles with $100 deductible plan for $1560. So pretty much the same price as the Portfolio plan but it is an official Ford ESP, I get the extra year, and 25,000 more miles, so I see it as a win.

Who else has an extended warranty? What kind? How has it been? Any issues to be concerned about? Good deal?

Those of you who did not get an ESP or are in the market for one, or considering getting one, I highly recommend getting one online. There are several Ford Warranty websites that sell you legit warranties for better prices than I've seen at dealers. Heck you can even get a quote, take it to your dealer and ask them to match it and most of the time they will.

So I plan on having my Escape for the long ride and I have my peace of mind and it feels good. What issues should I look out for as the car ages and miles go up? What is something that is not covered that I should be aware of? Thanks!
As @centex has pointed out, this all has been discusses a lot here. If you do a search, you will see all of the threads on extended warranties. Here are a few I have found in my quick search.

http://www.fordescape.org/forum/ford-escape-general-discussion/93762-2014-escape-should-i-get-extended-warranty.html


http://www.fordescape.org/forum/ford-escape-general-discussion/345-did-you-get-extended-warranty.html

http://www.fordescape.org/forum/ford-escape-dealers-pricing/32113-extended-service-plan-not-dealership.html

http://www.fordescape.org/forum/ford-escape-general-discussion/56737-extended-warranty-experiences-needed-able-use.html
 

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I bought my 2015 at Carmax last month. I chose to purchase the Ford PremiumCare plan. 8 yr and 75,000 miles from original date of delivery. Based on my usage, it will cover me until Nov 2022. On average, it is not a good financial choice, unless you are one of the few that have costly repairs. I am not afraid of doing major repairs to my cars. I've done engine rebuilds, Complete restorations and even built a car from scratch. I'm just over doing that. Whether I will ever get my money back for what I paid for is irrelevant to me.

What I didn't know until I got the actual contract, is that for the PremiumCare warranty, instead of listing the parts covered like many other extended warranties, it covers failures of everything except specifically listed wear and tear items (brakes, rotors, belts, tires, etc.) Obviously it doesn't cover aftermarket items that were not originally on the vehicle when delivered. So if I decide to "upgrade" to Sync 3 in the future, that system is not covered.

BTW, in my case, after looking at Flood, Ziegler, Lombard, Anderson and Koch and others, the best price for the warranty I wanted was from Champion Ford/Lincoln. YMMV.
 

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I got the 7 yr/125,000 mile premium extended with key/fob and lighting add-on, mainly because of all the electronic modules, Sync 3 tech package and potential cost for any light replacements which are ridiculously expensive. A month or so ago I was in a dealership service department and a man was getting a quote for his Sync (or MyFord Touch, whatever it was) on his pickup. The total, including diagnostic was over $900, and he was just out of original warranty. He told me that even though he enjoyed the mobile phone connection through his truck, for that amount of money he'd just live without it. That opened my eyes. That amount would have paid a large chunk of my extended warranty just for one repair, so I'm happy to have the policy as a form of insurance since everything these days is electronically controlled, and very expensive to repair. The way I look at it, most of this stuff will work fine for three years, then stuff starts happening, modules fail, and nothing is really do-it-yourself cheap. Since I was able to finance the warranty at 0% interest for one year, I just consider it peace of mind for 7 years. Just FYI, not every online Ford dealer offers financing for the extended policy.
 

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BTW, in my case, after looking at Flood, Ziegler, Lombard, Anderson and Koch and others, the best price for the warranty I wanted was from Champion Ford/Lincoln. YMMV.
Wow, Anderson and Koch is in the internet warranty business?

I bought my Escape from them back in March of last year, they're about 15 miles from me. Small world!
 

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I recall hearing about your situation either on this forum or on the facebook Escape group, forgot which. If that was you, but I remember a post or comment about the HID light staying in high beam. Glad your warranty is replacing both lights. So the housings themselves are covered on the warranty? Because I recall reading in the warranty info that some components such as HID lights and bulbs aren't covered, but housings themselves are?

Also, on the subject of the HID lights. I have them too on my Titanium and I think they are great. I even swapped the bulbs for Osram CBI bulbs for added brightness and a whiter color. The only issue I have with my lights is my drivers side lite has a small dip on the cutoff near the step. It creates a shadow on the oncoming lane so I think it is a factory design for that purpose. Do your HID lights have this weird "U" shaped portion on the drivers cutoff?
That was another member who had the same problem, but apparently not the warranty. I just checked the warranty last night and it excludes bulbs and HID bulb assemblies, but those are separate from the headlight housing where the cutoff mechanism is. If they give me grief about it not being covered, I'm going to go to the mat with them. There's a TSB from Jan '14 about the same issue, so Ford knows about it being a problem.
The cutoffs do have a step in them, lower on the driver's side than the passenger side. I believe tha's there to help protect the drivers in the oncoming lane. I'm going to guess that if the Escape is sold in South Africa and other places with RHD (drive on the left) that the dip is toward the right instead of the left.
 

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Discussion Starter · #16 ·
I recall hearing about your situation either on this forum or on the facebook Escape group, forgot which. If that was you, but I remember a post or comment about the HID light staying in high beam. Glad your warranty is replacing both lights. So the housings themselves are covered on the warranty? Because I recall reading in the warranty info that some components such as HID lights and bulbs aren't covered, but housings themselves are?

Also, on the subject of the HID lights. I have them too on my Titanium and I think they are great. I even swapped the bulbs for Osram CBI bulbs for added brightness and a whiter color. The only issue I have with my lights is my drivers side lite has a small dip on the cutoff near the step. It creates a shadow on the oncoming lane so I think it is a factory design for that purpose. Do your HID lights have this weird "U" shaped portion on the drivers cutoff?
That was another member who had the same problem, but apparently not the warranty. I just checked the warranty last night and it excludes bulbs and HID bulb assemblies, but those are separate from the headlight housing where the cutoff mechanism is. If they give me grief about it not being covered, I'm going to go to the mat with them. There's a TSB from Jan '14 about the same issue, so Ford knows about it being a problem.
The cutoffs do have a step in them, lower on the driver's side than the passenger side. I believe tha's there to help protect the drivers in the oncoming lane. I'm going to guess that if the Escape is sold in South Africa and other places with RHD (drive on the left) that the dip is toward the right instead of the left.



Did your hid cutoffs look like this before the lowbeam stopped working? Notice the dip on the drivers side cutoff
 

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Yep, that's what they looked like. They look like that now after I applied some percussive maintenance to get the shutter back to low beam position and didn't switch back to high beams.
 

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The OP is asking asbout extending warranty on a used. Some of you chimed in about not taking it on a new. For the latter, next time you're at the dealership ask for some quotes on replacing the electronics (like the infotainment system for example) out of pocket and then tell me what a bad idea you think extending the warranty on your new is. :rolleyes:
 

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The OP is asking asbout extending warranty on a used. Some of you chimed in about not taking it on a new. For the latter, next time you're at the dealership ask for some quotes on replacing the electronics (like the infotainment system for example) out of pocket and then tell me what a bad idea you think extending the warranty on your new is. :rolleyes:
Scare tactics. Warranties are sold because they are a profit machine for the dealer and the company offering the warranty. That doesn't make them a bad deal any more than going to the casino is a bad financial move. Sure, you COULD come out ahead, but statistically the house is going to win in the end. If the peace of mind that comes with the extended warranty is worthwhile, you should get one. I would sooner buy a vehicle I wasn't afraid of breaking than spring for the warranty though.

But ya never know, lots of folks have made out on extended warranties. As Dirty Harry would put it, "Do ya feel lucky? ;)
 

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Discussion Starter · #20 ·
Yes, my Escape was purchased a couple months ago as a CPO, so that includes a 12 month/12,000 mile warranty automatically. Knowing that I plan on having the Escape for the long haul, I wanted the peace of mind of an extended warranty, and the best warranty available. After doing my math calculations, I determined that I will be putting about 20,000 miles a year on the escape, so the 8 year/125,000 mile warranty is perfect. I cancelled that 3rd party warranty I was sold and got the official Ford PremiumCARE. It just made sense for me, but I can see why others dont buy the warranty. It really is a gamble, and can pay off if you need to use it
 
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