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Same exact story. I have a 2014 1.6 escape with 79k miles. This can’t possibly be random. Is there a process to qualify this issue under a recall? I just replaced the engine on ford’s recommendation, drove it home, received the same exact ‘engine coolant low’ message from months ago.
Welcome to the forum.

Please note the TSB this thread is about relates specifically to the 1.5l EcoBoost in 2017-2019 build Escapes.

The forum search function (or Google) will bring up a lot of hits for recalls and TSB's for the 1.6l EcoBoost engine. Specifically related to coolant system problems and changes to the coolant hose routing/ PCM updates.
 
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Welcome to the forum.

Please note the TSB this thread is about relates specifically to the 1.5l EcoBoost in 2017-2019 build Escapes.

The forum search function (or Google) will bring up a lot of hits for recalls and TSB's for the 1.6l EcoBoost engine. Specifically related to coolant system problems and changes to the coolant hose routing/ PCM updates.
I got the Powertrain Control Module Reprogram notice in the mail for my 2017 1.5l EcoBoost but the VIN check on the Ford website says "No Recalls or Field Service Actions found." I've had zero issues with 61,000 miles. Is the VIN check reliable? Should I be concerned that the reprogram will cause issues? This is the first new car I've ever purchased. Very frustrated having the same worries I had when driving a clunker.
 

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My 1.5 with the new shortblock is still running great. Better than ever actually. No coolant loss and lots of power. Just to ease anyone's mind if they need it done.
 

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I got the Powertrain Control Module Reprogram notice in the mail for my 2017 1.5l EcoBoost but the VIN check on the Ford website says "No Recalls or Field Service Actions found." I've had zero issues with 61,000 miles. Is the VIN check reliable? Should I be concerned that the reprogram will cause issues? This is the first new car I've ever purchased. Very frustrated having the same worries I had when driving a clunker.
My 1.5L hasn't had any problems. Only 42,000 miles. Mine is a 2017 built in 2016. I got the same notice and took it to the dealer for the reprogramming. No issues. Only took less than 30 minutes. I believe it has something to do with engine optimization so it doesn't run as hot(?). I know some of the 1.5L built later have had issues overheating and coolant getting into a cylinder.
 

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Hey all, new to the club. Looking for guidance from the community as it looks like lots of others are trying to navigate the same problem...
I took my my 2017 Ford Escape Titanium into my local dealer at the end of March for service under 19B37. I moved at the end of January into a new home and Ford mailed the CSP to my old address. I guess it was too little too late because on May 28th I took it back in and was told my engine could not be repaired... Engine coolant in the number 3 cylinder.
What's worse is this: my vehicle is currently at 61,530 miles and no longer under powertrain warranty.
My local Ford dealer has tried to help with some compensation, to no avail. My own attempts have been totally ignored as well, my case has now been at the supervisor level since May 29th.
I know there are probably a lot of details Ive left out, but my question is: do I have to just shut up and color? How have others over their warranty been treated/had their issues resolved? Where can I take my story to so its heard? Thanks for the guidance you all, I really appreciate it.
I had my engine replaced in Feb of this year for the exact same thing (2017 Escape 1.5). Ford refused to pay. I walked into the dealer and threatened to get my attorney and the local news station into the dealership to expose Ford and these problems. Two days later, Ford agreed to cover the expense in full. Maybe I got lucky, but I would NOT pay for an engine replacement on a 3 year old vehicle....Ford has dropped the ball and screwed over so many people with this issue....I now have the same error code reading on my Escape...6 months later...
 

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.I now have the same error code reading on my Escape...6 months later...
You would have got some form of warranty on the replacement engine (I assume?)
 

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You would have got some form of warranty on the replacement engine (I assume?)
I have a 1 year warranty on the new engine......my concern is the longevity of this Ford. So far, it has not been reliable, and the fact that Ford has allowed this to impact so many people is reason enough to move away from Ford products indefinitely. Ford, shame on you.
 

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I had my engine replaced in Feb of this year for the exact same thing (2017 Escape 1.5). Ford refused to pay. I walked into the dealer and threatened to get my attorney and the local news station into the dealership to expose Ford and these problems. Two days later, Ford agreed to cover the expense in full. Maybe I got lucky, but I would NOT pay for an engine replacement on a 3 year old vehicle....Ford has dropped the ball and screwed over so many people with this issue....I now have the same error code reading on my Escape...6 months later...
Sounds like specific dealer issues...🤷
I have essentially the same car. Haven't had any issue. Took it in for the reprogramming that's supposed to help prevent the coolant issue. No problems. 42,000 miles on mine.
 

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My 1.5 with the new shortblock is still running great. Better than ever actually. No coolant loss and lots of power. Just to ease anyone's mind if they need it done.
Ditto, except only 42,000 miles. Mine was built in September 2016. I have to wonder if that made a difference?
 

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I've had no problems with running or anything. Just this past weekend I did notice for the first time that my coolant was below minimum. A concern since I've only driven it 2,300 miles since my last oil change and checkup. Taking it to the dealer tomorrow to see what they can find. Also just started throwing a P051B code that they will check out.
 

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My 1.5L hasn't had any problems. Only 42,000 miles. Mine is a 2017 built in 2016. I got the same notice and took it to the dealer for the reprogramming. No issues. Only took less than 30 minutes. I believe it has something to do with engine optimization so it doesn't run as hot(?). I know some of the 1.5L built later have had issues overheating and coolant getting into a cylinder.
Update: If you've got 61,000 miles with no trouble, you're probably good. But I would definitely keep an eye on the coolant and oil levels on a regular basis. I just got my car back (since my first reply) from the dealer. Coolant was low, an inch below minimum, just 2300 miles since last service. Pressure test was good, and no sign of coolant in the cylinders... it's going somewhere..
 

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Update: If you've got 61,000 miles with no trouble, you're probably good. But I would definitely keep an eye on the coolant and oil levels on a regular basis. I just got my car back (since my first reply) from the dealer. Coolant was low, an inch below minimum, just 2300 miles since last service. Pressure test was good, and no sign of coolant in the cylinders... it's going somewhere..
Micro cracks in head will cause slow consumption. It's often slow enough to not throw misfire code or show up anywhere other than coolant being consumed. Leak down test done correctly can show this.
 

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GUYS HELP. Long story::: Purchased a 2018 Escape 1.5L EcoSport July 2019 with 39,000 miles on it. I drive about 100 miles a day. Regular oil changes, regular check ups. I got recall info early August of 2020, took it in mid- August. Reprogram completed, it took about 30 minutes. March 2021, Escape does not start. Towed to Ford dealership. BLOWN MOTOR at only 87,000 miles. $8,200 fix. Pressure in Cyl3 was at 30 PSI, when it should have been 130 PSI. Found coolant in the bore. According to the dealership, Ford won't cover it. I now have a case started with Ford and they are looking into it but I won't hear back until after the weekend. Apparently recalls are covered for 1 year/12,000 miles, which ever comes first. I'm well over 12,000 miles but this doesn't FEEL right. I DID NOT PAY $19,000 for a 50,000 mile vehicle! I have a few different angles to solve this problem. Can anyone rely some advice or offer up similar experiences and how they were resolved?

I'm on pins and needles trying to sort this out so we can get our lives rolling again.
 

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GUYS HELP. Long story::: Purchased a 2018 Escape 1.5L EcoSport July 2019 with 39,000 miles on it. I drive about 100 miles a day. Regular oil changes, regular check ups. I got recall info early August of 2020, took it in mid- August. Reprogram completed, it took about 30 minutes. March 2021, Escape does not start. Towed to Ford dealership. BLOWN MOTOR at only 87,000 miles. $8,200 fix. Pressure in Cyl3 was at 30 PSI, when it should have been 130 PSI. Found coolant in the bore. According to the dealership, Ford won't cover it. I now have a case started with Ford and they are looking into it but I won't hear back until after the weekend. Apparently recalls are covered for 1 year/12,000 miles, which ever comes first. I'm well over 12,000 miles but this doesn't FEEL right. I DID NOT PAY $19,000 for a 50,000 mile vehicle! I have a few different angles to solve this problem. Can anyone rely some advice or offer up similar experiences and how they were resolved?

I'm on pins and needles trying to sort this out so we can get our lives rolling again.
Best of luck to you as you are out of warranty. I hope Ford offers some form of help to you on this. Be sure to save all of your invoices and receipts as a class action lawsuit is forming, so you may be able to get reimbursed several years from now.
 

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GUYS HELP. Long story::: Purchased a 2018 Escape 1.5L EcoSport July 2019 with 39,000 miles on it. I drive about 100 miles a day. Regular oil changes, regular check ups. I got recall info early August of 2020, took it in mid- August. Reprogram completed, it took about 30 minutes. March 2021, Escape does not start. Towed to Ford dealership. BLOWN MOTOR at only 87,000 miles. $8,200 fix. Pressure in Cyl3 was at 30 PSI, when it should have been 130 PSI. Found coolant in the bore. According to the dealership, Ford won't cover it. I now have a case started with Ford and they are looking into it but I won't hear back until after the weekend. Apparently recalls are covered for 1 year/12,000 miles, which ever comes first. I'm well over 12,000 miles but this doesn't FEEL right. I DID NOT PAY $19,000 for a 50,000 mile vehicle! I have a few different angles to solve this problem. Can anyone rely some advice or offer up similar experiences and how they were resolved?

I'm on pins and needles trying to sort this out so we can get our lives rolling again.
Yes, I had the same problem with my 2017 Ford Escape 1.5 Eco Boost. I bought the car at 56k miles, got the coolant info problem notice in the mail when I was at 62k miles. I took it to the dealership and was told that I needed a new engine. WHAT?? I told them that I had just received the notice to have the vehicle checked due to the coolant issue, which may cause an engine problem....so that's what I did. I stood my ground that it wasn't my fault that the engine was blown, it was the coolant leaking, which Ford was aware of, hence the notice. I got pretty upset, threatened to call the local news, the BB, and get an attorney. They opened a case with Ford and I got it covered.

From what I have read on here....this isn't always the case. Some people have been stuck with the bill.
I feel for you, and I would not back down on this. Shame on Ford.
 

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Yes, I had the same problem with my 2017 Ford Escape 1.5 Eco Boost. I bought the car at 56k miles, got the coolant info problem notice in the mail when I was at 62k miles. I took it to the dealership and was told that I needed a new engine. WHAT?? I told them that I had just received the notice to have the vehicle checked due to the coolant issue, which may cause an engine problem....so that's what I did. I stood my ground that it wasn't my fault that the engine was blown, it was the coolant leaking, which Ford was aware of, hence the notice. I got pretty upset, threatened to call the local news, the BB, and get an attorney. They opened a case with Ford and I got it covered.

From what I have read on here....this isn't always the case. Some people have been stuck with the bill.
I feel for you, and I would not back down on this. Shame on Ford.
Thank you for the story! I'm going to push and push. And yes, I've thought about the news, lawyer, BBB and the like. I'm leaving those in my back pocket for now. But it's been a colossal mess. I have multiple warranty questions and discrepancies. I'll keep you guys posted, fingers crossed for a new motor.
 

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GUYS HELP. Long story::: Purchased a 2018 Escape 1.5L EcoSport July 2019 with 39,000 miles on it. I drive about 100 miles a day. Regular oil changes, regular check ups. I got recall info early August of 2020, took it in mid- August. Reprogram completed, it took about 30 minutes. March 2021, Escape does not start. Towed to Ford dealership. BLOWN MOTOR at only 87,000 miles. $8,200 fix. Pressure in Cyl3 was at 30 PSI, when it should have been 130 PSI. Found coolant in the bore. According to the dealership, Ford won't cover it. I now have a case started with Ford and they are looking into it but I won't hear back until after the weekend. Apparently recalls are covered for 1 year/12,000 miles, which ever comes first. I'm well over 12,000 miles but this doesn't FEEL right. I DID NOT PAY $19,000 for a 50,000 mile vehicle! I have a few different angles to solve this problem. Can anyone rely some advice or offer up similar experiences and how they were resolved?

I'm on pins and needles trying to sort this out so we can get our lives rolling again.
UPDATE:::Ford is pushing me through their Financial Assistance Department. Has anyone gotten to this point? I'm sure they will offer a measly $1,000 or something towards the $8,000 bill. Their turn around time is ridiculous. I've been waiting for a call back since Monday just to find out on Wednesday (after about 8 calls to them in 2 days begging for an update or direction) my case manager has been out sick all week. Now they want the last 12 months of service records before they proceed in the financial area. I'll get it to them tomorrow morning as I need to pick the records up from my local shop. Seems to me, they are trying to find a loop hole in my service records. There are no gaps in oil changes but I haven't HAD to do perform any other repairs or services. We'll see what kind of crap they come up with I guess.
 

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There are no gaps in oil changes but I haven't HAD to do perform any other repairs or services. We'll see what kind of crap they come up with I guess.
They'd be checking all the required service items have been done on time as required. (Which is fair enough.)
 
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