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2021 Escape SEL, built mid 2021 delivered Nov.

Noticed a haze or film on the inside of the headlight covers. Like if, during assembly, someone wiped them with the dirtiest rag ever.

Anyone else see this on theirs? If so, did Ford do anything about it?
 

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I had a scratch on one of the lens I noticed after taking delivery. I reported it to the dealer who sent the information to Ford. Ford did not approve replacing the lens. The dealer ended up swapping the headlight lens from another same vehicle. It was my understanding that the headlight lens/lights are actually a one piece unit but somehow the dealer only replaced the lens. I know this because there is a label with serial number on the headlight housing when you look at the headlight with the hood open and I took pictures of the label before I brought the car in to be worked on. The label was the same when I got the car back.

If they don't replace the headlight housing maybe they can remove, clean and replace the headlight lens.
 
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