Less than a month I want everything to work.
I have been in a loaner for 2.5 weeks for them to work on my TCU module for FordPass and the rattling from the B&O audio system I wish I hadn't got.
Sounds like you have a sensor malfunction. In my case, they blamed it on the tow hitch.
I've had this vehicle at the dealer a long time. It's my 4th repair on the audio system.
I wish I had gotten the base one and did aftermarket upgrades. It looks like I'll need an aftermarket installer to soundproof and fix the rattles in the end anyway.
I have driven Escapes since 2007 and this one has been in the shop more than the previous two and my car prior to that combined. I'm very disappointed in both Ford and the dealership.
If I could get out of this vehicle and get another, I'd do it in a heartbeat. I'd lose too much money, though.