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Love this forum, great posts and tons of expertise!

I purchased my 2020 SE Sport in early September and it was built in July 2020.

This was after the initial Ford plant shutdowns (COVID-related) based on everything I’ve read.

From reading posts here, and seeing service bulletins, It seems like there is a distinct difference between builds done in late 2019 and through the March 2020 timeframe with quality issues, the scary “Stop Safely Now” thread where the car just loses all acceleration, etc.

Is that normal with a first-year complete redesign like the 2020 vs 2019?

I feel for everyone having issues (hope I have not jinxed anything) but should my July 2020 build date inspire confidence that most issues were addressed?
 

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I certainly was after newer build when I bought mine in September. Actually it was freshly delivered August build. The downside was the deal. I could have bought older build with 1.5k discount. On the plus side I have had 0 build issues or anything that was reported here so far. Although the only issue seems like with blind spot monitors turning on randomly.
 

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Sunset 2014 Escape Ti 2.0 Persian Green 2020 Escape Ti Hybrid
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The pre-CoVid issues are not terribly unusual for early year one builds of a new model, the people on the line are getting used to the build and the engineers are learning what doesn't fit or work right compared to the hand built engineering samples.
The only issues I've had are a sway bar link bushing squeak (that went away wiith acouple of shots of WD40), a sunroof bounce back adjuastment along with one minor electrical oddity (hybrid 12.3" cluster lost the right quadrant settings and turned it into the tach for the 2.0 EB for a day and then flipped back).
And the HUD has to have the seat memory button pushed again after the car is started if you hit the memory button before the car is started. (which kind of makes sense considering the fact that it's not powered up until the car is started).
 

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I mean not to throw shade at Ford but the 2013s caught fire in their initial batch. The Explorers got delivered from Chicago to flat rock for 100% inspect and rework, I’d say considering the track record there are only minimal issues!
 

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2020 Escape SE & 2020 Titanium
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70 Posts
I have an early and later build 2020 escape and they both have been reliable so far. Some differences I've noticed are that the early escape's front USB port is a type C and my later ecapes's is a type A. The earlier also has DEXCOOL/Orange and the later has the new yellow "P-Oat" coolant. The earlier Escape did have a issue where the parking brake would come on each time the vehicle was put in park (Even if you didn't move the car but just selected drive and then park.) The dealership re-calibrated the ABS to solve it. The 1.5 3 cylinder does have a little bit of NVH compared to the 2 liter do to cylinder deactivation but I really like the 1.5 motor.
 

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My August build date escape ti hybrid has a USB A + 12v in the dashboard, USB C inside the center console, 12v in the trunk, and USB A + C in the back of the center console. The Ford website says the 120W inverter is standard but apparently it's only on the $2100 premium 2.0 package.
 

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2020 Escape SE & 2020 Titanium
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70 Posts
Yeah, they must have had complaints or something, I just bought a type c lightning for my phone.
 

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2020 Ford Escape SEL 1.5 Magnetic grey, Ebony interior.
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Mine is a January 2020 build and besides the two A-Pillars having to be replaced and a new dash (slightly warped) it's been reliable. Great gas mileage and I do like the sleek style of it. Ford going forward will be charging suppliers for warranty costs on items that need replacement or being worked on. This should help with quality control. I do wish they would get a better interior plastics supplier. VERY cheap plastics are noticable and don't feel good to the touch. Still better the GM plastics lol
 

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2020 Escape Hybrid Titanium
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370 Posts
Jan 8 build date here, so it had all the early stuff (SSN/20B14, A-pillar covers, rear view camera) but the one thing I can complain about is the block heater harness (factory missed it, dealer took 3x to emulate the diesels in their lot). I doubt it's a big cause of dissatisfaction for the company.

The thing is, other than that, and poor thigh support from the seats, there's nothing more I could ask of the car. It is in every way better than the very good C-Max it replaced. Looking forward to the start of its second year next month. Lets see what the years bring.

Frank
 

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Mine is a January 2020 build and besides the two A-Pillars having to be replaced and a new dash (slightly warped) it's been reliable. Great gas mileage and I do like the sleek style of it. Ford going forward will be charging suppliers for warranty costs on items that need replacement or being worked on. This should help with quality control. I do wish they would get a better interior plastics supplier. VERY cheap plastics are noticable and don't feel good to the touch. Still better the GM plastics lol
Where was your dashboard warped? Was it very obvious? I want to scrutinize mine now since I’ve had issues with the plastics in mine. I’ve got an oct 2019 build date
 

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2020 Ford Escape SEL
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Love this forum, great posts and tons of expertise!

I purchased my 2020 SE Sport in early September and it was built in July 2020.

This was after the initial Ford plant shutdowns (COVID-related) based on everything I’ve read.

From reading posts here, and seeing service bulletins, It seems like there is a distinct difference between builds done in late 2019 and through the March 2020 timeframe with quality issues, the scary “Stop Safely Now” thread where the car just loses all acceleration, etc.

Is that normal with a first-year complete redesign like the 2020 vs 2019?

I feel for everyone having issues (hope I have not jinxed anything) but should my July 2020 build date inspire confidence that most issues were addressed?
I must say I agree with you. I was able to get mine in Sept build date of July. I scored a HUGE discount for a nicely equipped SEL FWD model. The only thing that bugs me is the buzz from the 1.5 with the windows down but I hear all 3 cyl. have that sort of issue. It is not noticeable at all windows up. Coming from an Audi A3, I love the looks.
 

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2020 Escape SE & 2020 Titanium
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The noises the i3 makes reminds me of my uncle's Ford Escort with the SPI2000 motor. They are pretty durable.

78258
 

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2020 Ford Escape SEL 1.5 Magnetic grey, Ebony interior.
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78259
Its hard to see in this picture but its the back piece of the dash closest to the front right dash speaker. I figured they would just replace that piece....nope the whole dash was replaced. Also if you look at the corner of the picture where the A pillar meets the headliner you can see how that was not sticking out. I just got it back 2 days ago. The dash looks great. The passenger side A pillar was fixed. The driver side...it was replaced but still doesn't look correct. The dealer told me this was a design flaw. Meanwhile the rental they gave me was completely fine. Needless to say I will be taking it to a different dealer to get it fixed yet again. Again I really like the Escape but I'm disappointed with the interior crap plastics.
 

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Thanks for that picture! I’ll have to take a closer look at mine tomorrow in the daylight when I can take the dashmat off. My main complaints have also been interior quality related. I had the same A pillar issue. The replacements are better but not as good as they could be.

I also had an issue with the way the storage bin under the armrest was molded. Ford replaced it under warranty.
 

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Built November 2019 and took delivery in December. I’m pleased to say I’ve had no problems...really! All I can say is it wasn’t a good time to get a hybrid. Staying home all the time and only 3000 miles in one year and gas being so cheap.
 

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@Fla_20Escape - Pulled up my dash mat to have a look at that area. I don’t have a warp like that but running my hand along the length of that piece it doesn’t feel completely flat. I like the escape but agree that they used some real crap plastics. I wonder how it will look in 5 years.
 

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2020 Ford Escape SEL 1.5 Magnetic grey, Ebony interior.
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28 Posts
@Matth825 I'm also worried about the condition of the plastics around the 4-5th year. Especially here in Florida where the sun and heat takes a toll on them. My other concern is how the 1.5L 3 cylinder will do long term. It's a lot of pressure and weight on the turbo and motor. It's new in this application for this motor so who knows. The 1.5 4 cylinder isn't the most reliable.
 

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2020 Ford Escape SEL
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@Matth825 I'm also worried about the condition of the plastics around the 4-5th year. Especially here in Florida where the sun and heat takes a toll on them. My other concern is how the 1.5L 3 cylinder will do long term. It's a lot of pressure and weight on the turbo and motor. It's new in this application for this motor so who knows. The 1.5 4 cylinder isn't the most reliable.
I'm less worried about the engine than I am the transmission. The 1.5 is a derivative of the 1.0T 3 cylinder that has won the IEPOTY 11 times since 2012.
 

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I bought my car last month. I was surprised that it was built in Dec. 2020. Usually, they would have certainly been building 2021s by then. Did Covid delay the model year transition?

Haven't had any issues or noticed any build / trim problems in my first few weeks of ownership.
 

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The pre-CoVid issues are not terribly unusual for early year one builds of a new model, the people on the line are getting used to the build and the engineers are learning what doesn't fit or work right compared to the hand built engineering samples.
The only issues I've had are a sway bar link bushing squeak (that went away wiith acouple of shots of WD40), a sunroof bounce back adjuastment along with one minor electrical oddity (hybrid 12.3" cluster lost the right quadrant settings and turned it into the tach for the 2.0 EB for a day and then flipped back).
And the HUD has to have the seat memory button pushed again after the car is started if you hit the memory button before the car is started. (which kind of makes sense considering the fact that it's not powered up until the car is started).
Please tell me about the HUD. It seems every time I get in the vehicle I have to adjust the display to raise the image. Is this setting supposed to be saved by the memory settings?
 
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