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I have sync 2 and I followed Ford's instructions on updating to 3 version. I leave in for over hour and nothing happens other than saying still scanning and wasting my gas because I have to leave car running.
 

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I have sync 2 and I followed Ford's instructions on updating to 3 version. I leave in for over hour and nothing happens other than saying still scanning and wasting my gas because I have to leave car running.
You have not provided near enough information for anyone to help. Need year, model, trim, and Sync hardware you have. There are three different versions of hardware and more versions of software.
 
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