No, what they’re reporting is “normal” when the required data isn’t loaded. Since it isn’t there (which should never happen…) it errors out. It’s usually only a problem with folks who updated maps from v3.3 using USB but pulled the stick early. v3.4 should throw a pop-up that it’s not done if the USB stick is pulled early. Lot of should in those sentences. In the future it’ll prompt you to complete the map update before ending so it’s more obvious where the problem lies.Perhaps it is in the wording...shouldn't you be saying 'find an address'. Unless your voice request is put in a certain way nothing will happen.
When you first press the voice button does it say 'say a command' or something similar?