[AFE123]

Hello,

My 2021 Ford Escape SE Hybrid AWD 2.5L is almost at 16000 miles, so it needs an oil change. At around 11 thousand miles, I brought the car to the dealer since I had ford reward points. According to the person at the front desk, they put 5W-20 instead of 0W-20. The guy provided an explanation, but I don't remember what he said. Why is it okay to put 5W-20 in a car that asks for 0W-20? Also, would switching from 5W-20 to 0W-20 for winter, and vice versa for the summer cause damage to the engine.


Edit, the attached image is the oil viscosities for a 1.0 L escape

 

[Thenorm]

Hello,

My 2021 Ford Escape SE Hybrid AWD 2.5L is almost at 16000 miles, so it needs an oil change. At around 11 thousand miles, I brought the car to the dealer since I had ford reward points. According to the person at the front desk, they put 5W-20 instead of 0W-20. The guy provided an explanation, but I don't remember what he said. Why is it okay to put 5W-20 in a car that asks for 0W-20? Also, would switching from 5W-20 to 0W-20 for winter, and vice versa for the summer cause damage to the engine.


Edit, the attached image is the oil viscosities for a 1.0 L escape

the number before the W is the winter weight. basically cold start viscosity. so its thinner on start up, but thickens to 20 when warm. the difference is so slight in normal weather, i wouldn't be worried. unless you live in Antarctica, i wouldnt worry about swapping oils for different seasons. also i dont think it would cause any damage

however to maintain your warranty coverage you may need to follow what the owners manual reccomends.

 

[jpohlman]

The 0W-20 being used in the winter slightly increases your MPG.
Ford had the 5W-20 as the standard for all of the Hybrids up to 2017 when they switched to 0W-20 in production and listed it on the Motorcraft oil chart as the preferred oil for Hybrids 2013+.

 

[AFE123]

Another question, but regarding the filter. I got a XG3614 filter from Amazon, and it claims that it's compatible with my escape. I checked Walmart's website, but they say it's not compatible. In the small filter booklet at Walmart, they say XG3614 works. I did research and found that the XG3614 is Frams equivalent to Motorcraft's FL-910, but not the FL-910S recommended by Ford. I'm going to return the filter due to this compatibility issue (Don't want to mess with warranty issues) and also the gasket had a small tear.

-For future reference, what site should I use to find the correct part for my car? It seems like Walmart and amazon's combability tool can be unreliable at times.

 

[PaulOinMA]

A case of 12 FL-910S filters at Rockauto.com was just $4.52 per filter including tax and shipping to MA when I ordered them last week.

The site also lists equivalent filters across several brands.

 

[AFE123]

A case of 12 FL-910S filters at Rockauto.com was just $4.52 per filter including tax and shipping to MA when I ordered them last week.

The site also lists equivalent filters across several brands.

Thanks! I'll check it out.

 

[jpohlman]

Ford uses the 910S pretty much across all of the current L4 engines.
I've been using XG3614s for close to 10 years on our Focus(s), Escape(s) and Fusion(s).

| FRAM

Backed by an enduring spirit of innovation, we make the highest-quality air, fuel, and oil filters for consumers and industries. Find the one you need today.

www.fram.com

 

[sirdrivealot]

Back in the 50s we had single weight oils that we would change summer/winter. Leap forward to today oils are vastly improved and of course so are the engines. As a go by the book diy i would be concerned that a dealer would not use the correct oil and i would call him out even though the oils appear similar I would not like to have that doubt in my mine nor do i see a viable reason to use a different weight oil. For the oil filter a 910s is a slight improvement over the 910 (nitrile seal) etc. There again thinking did i do right by using a 910. There is more than enough to worry about as is. mike

 

[AFE123]

I just finished changing the oil, but I'm having trouble recognizing whether I overfilled. I used around 5.7 quarts of oil in total, let the car idle for a bit, then gave it 30 minutes for the oil to go down. Could it be residual oil in the dipstick hole?

I used one 5 quart bottle, then part of a one quart bottle with some oil left (Picture below)

Kindly advise.

 

[fbov]

Use the holes as a check for overfill. Holes are more reliable because they won't fill unless immersed. Lower filled and upper open says you're good.

 

[AFE123]

Use the holes as a check for overfill. Holes are more reliable because they won't fill unless immersed. Lower filled and upper open says you're good.

Oh wow, that makes thing much simpler. Thanks for the help! I was afraid I messed up.

 

[MOONRNR]

According to the person at the front desk, they put 5W-20 instead of 0W-20. The guy provided an explanation, but I don't remember what he said. Why is it okay to put 5W-20 in a car that asks for 0W-20?

The SPECIFICATIONS LISTING(S) in the OWNERS MANUAL will dictate the type of ENGINE OIL to use.

It will also give the PN for the correct MOTORCRAFT OIL FILTER to use. FORD ENGINEERING decided what type of oil to use for proper lubrication/engine longevity.

You want to comply with the SPECIFICATION as if there is ever an engine failure while under warranty and an oil analysis comes back with the incorrect oil or running low on oil, the warranty may become invalid.

You do not know what the TECH is drawing or if the dealer service department has all of the needed different oils.

If an actual dealer pulled this trick, I would be very concerned. Make sure you keep that receipt in your records. You need to find another dealer. A dealership uses bulk oils from drums and is not usually MOTORCRAFT but oil supplied by a local distributor.

MOTORCRAFT LUBRICANTS are first class and supplied to FORD from CONOCO-PHILLIPS 66.

FRAM has a bad track record from years ago. I personally would not even consider using one.

It is a very bad practice to buy according to price rather than quality (especially engine oils).

[The guy provided an explanation, but I don't remember what he said.

The next time that it happens, have the service advisor write on the service ticket as to how and why.