I own the 2020 SE Sport Hybrid also; same thing happened to me the first time I filled my car‘s tank.I just bought a 2020 Escape Hybrid Sport SE. Today, after using about 1/2 tank of gas, I went to fill the tank for the first time. As soon as I put the fuel nozzle into the opening, the nozzle clicked off. This happened several times, with no gas pumped at all. Finally, I had to put absolute minimum pressure on the nozzle in order to slowly fill my tank. It took forever to pump in 7 gallons. Is this a known problem with this vehicle? And is it likely the dealer can fix it? I don't want to have to experience this problem for the next 10 years!
After that first fill-up experience, I checked the owners manual.
I found two things in the manual that I made sure to follow subsequently:
1. After pressing the inside switch to pop open the fuel hatch, wait 15 seconds.
2. Be sure to only insert the pump to the first line on the spout.
I’ve only filled my car twice since (total of three times!! once per month), and both times I had no issues.
Hope this helps.