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The wife has 2018 S escape the SYNC works intermittently and I am reasonably sure APIM is bad. I believe the APIM is on passenger side of center console. From looking at pictures of others disassembling them I could read a part number. Problem is that number says it is a voice recognition module. Gave the dealer my VIN he gives a part number for SYNC module when I look it up is showing behind the screen in the drawing. does anyone know if the voice module is also the APIM?