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Bought my AWD SE back in mid 2018. It worked fine until early this year. Transmission failed shortly after 20k mile. The dealer keeps telling me parts will arrive in the next month since March. Is there anything I can do? I am still paying insurance and registration fee for a vichcle that I don't know when or whether it can be fixed...
 

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Persian Green 2020 Escape Ti Hybrid
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Ask them what parts are currently on back order.
Another member's problem was that a new crate transmission was the back ordered item, while Ford rebuilt units were readily available.
 
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