Sometimes my air direction is only at the windshield.. I have to turn the vent position to Defog then defog and floor, then floor only, etc till its back to Max AC and it will return to the correct position coming out of the dash only.

 

Mine started the same thing coming home from a road trip this weekend. I'm going to take it to the dealer shortly.

 

I will also have my fixed shortly. I am hoping they don't have to take allot of the dash apart.

 

I have a 2014 2.0 SE. Same issue with climate control. The system was freezing up some sort of sensor. TSB for this. Car in shop for a week. Thought it was fixed but started to automatically shut the air flow again, from the vents. Dealer said if it happened again to reset radio to factory default, issue with radio LCD control of A/C.

 

Dealer said if it happened again to reset radio to factory default, issue with radio LCD control of A/C. HUH? Reset the radio to fix the A/C?

 

All the controls pass through the touch screen "computer" hence the "reset". The new technology is great till it wigs out, I'll miss the push pull of cables controlling the climate controls.

 

I had a related issue today. Warm day in the Northeast; probably around 90 with dew point at 70 or so. Turned on the A/C through the manual settings. A/C worked for 10 miles or so, then lower fan power and no cold air. Played with the different settings trying to get cold air, but no dice. Finally turned off climate system and back on again, which seemed to solve the problem. Worked fine in the "auto" setting later in the day, set at 75, outside temp around 93.

Any thoughts?

 

Date Reported
FEBRUARY 07, 2014
NHTSA Reference
#10054912
TSB Reference
#TSB-14-0006
Description: FORD: DUE TO AN EXTENDED OPERATION IN HOT, HUMID CONDITIONS, THE LOSS OF AIRFLOW AND/OR AIR CONDITIONING (A/C) MAY OCCUR, INTERMITTENTLY, DUE TO ICING OF EVAPORATOR CORE. MODEL 2013 C-MAX, 2013-2014 ESCAPE. *PE

Wifes car going in shop monday for this fix.