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2.0 Coolant Service Bulletin

274K views 304 replies 74 participants last post by  fe10da  
#1 ·
Might as well post it here. Haven’t seen a single member with the 2.0 post any coolant problems, yet. Knock on wood.

3/30/2018 6275 - 2015-2018 Various Vehicles - 2.0L EcoBoost - Engine Runs Rough With Diagnostic Trouble Codes (DTCs) P0300, P0301, P0302, P0303, P0304 And/Or P0316
Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on the engine block. To diagnose this concern, with the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If the coolant pressure drops 27.57 kPa (4psi), remove the spark plugs and inspect for coolant in the cylinders. If coolant is found in any of the cylinders, replace the engine long block assembly. Follow normal prior approval process for your Dealership. However, follow the diagnostic repair procedure in this article to determine correct repair. For claiming, use causal part 6006 and applicable labor operations in Section 6 of the SLTS Manual.
 
#58 ·
Was told today by the dealer that I need a new engine. They said the cylinders have antifreeze in them and that the coolant tank was low/empty. 2017 se, 2.0. Purchased in August of 2016. Check engine light came on about 2 weeks ago at 74,000 miles. Misfire on cylinder 3 code. I cleared the code and the code came back a week later.

Same symptoms as in the above posts. Rough idle for 5-15 seconds in the morning start. No power loss or miss once warmed up. Car never overheated but I did notice the engine fan running more than usual lately. The car is out of warranty but the dealer is going to try to get it covered.
 
#59 ·
Jay, I hope they do you right with a new engine that's covered..You sure do a heck of a lot of driving in a short period...You mentioned the key to watch like the others is the coolant level, if it drops..You bought yours in Aug. 16. Does it mean only a certain time of engine manufacturing, IE., mid 2016, have the trouble or what??..Wonder if Ford knows by now the exact cause and dates of engine manufacture that can have this problem....???....I''ll be keeping a look out at the coolant level for sure...
 
#60 ·
After a little research on Ford,, the Focus RS has a head gasket recall till Jan. 2019...They installed the wrong head gaskets that were made for the Mustang, something like that..From Aug, 2015 to July 2017 builds...Now if that has anything to do with the 2.0 Escapes, I haven't a clue..but a $15 head gasket is far cheaper than replacing the engine....I'm thinking the head gaskets are failing , not defective blocks, in the Escapes....Ford should put out some more specific info on this , the bulletin is too vague, since we have already heard of 3-4 on this forum already, which represents a tiny fraction of the vehicles out there.... Any thoughts???
 
#61 ·
.but a $15 head gasket is far cheaper than replacing the engine....I'm thinking the head gaskets are failing , not defective blocks, in the Escapes....Ford should put out some more specific info on this , the bulletin is too vague, since we have already heard of 3-4 on this forum already, which represents a tiny fraction of the vehicles out there.... Any thoughts???
I think the bulletin is specific enough. It talks about corrosion in the block, which would lead to porosity. Why would they go through the expense of replacing all those engines when it was just a failed head gasket? Head gaskets aren't an uncommon failure in the automotive world, and I've never heard of a vehicle manufacturer knowingly replacing the entire engine over a bad head gasket.
 
#63 ·
Sooooo... Last year I was on a trip to PA, and my coolant was below the low line. Since I'm still too new to have a custom signature, I drive a 2017 Escape 2.0L Ecoboost with AWD. Picked up my order from the dealer in September 2016 (if that helps anyone). Back to last year, I called my local dealership, Van Bortel Ford, and scheduled an appointment. They tested it for hours, and found nothing (via pressure test, and inspected my cylinder bores). At most, they would recommend that the water pump may need to get replaced, but did not feel the need to. Took a picture on Dec 23, 2018, and marked with paint pen the level I was at (above max line, they also added some penetrant).

Lo and behold, here we are today, and my coolant level is noticeably lower (approx .25-.375 from my original mark). I understand that coolant needs to get filled every once in awhile, but how is it that I owned a Pontiac Vibe for 7 years and only had to refill once??

Basically, worried now that these vehicles might suffer from the head gasket issue that the Focus RS has, or that I've been plagued by the Ford gods again.

Other fun facts about this vehicle: Had entire SYNC 3 system replaced after 1 month of ownership, New Transmission Pressure sensor installed, leaky roof rack (wound up in my rear fuse box), replaced Trailering Control Module (after my original would say I was towing a trailer when I wasn't), among a few smaller things that happen when you order custom.

Oh yeah, the old lady has about 67000 on the odometer since I had a 120 mile round trip commute from the time I picked it up until April 2018, when I got a job closer to home. The large roundtrip was mainly on highway.

Any advice would be helpful!

- Pete
 
#80 ·
Sooooo... Last year I was on a trip to PA, and my coolant was below the low line. Since I'm still too new to have a custom signature, I drive a 2017 Escape 2.0L Ecoboost with AWD. Picked up my order from the dealer in September 2016 (if that helps anyone). Back to last year, I called my local dealership, Van Bortel Ford, and scheduled an appointment. They tested it for hours, and found nothing (via pressure test, and inspected my cylinder bores). At most, they would recommend that the water pump may need to get replaced, but did not feel the need to. Took a picture on Dec 23, 2018, and marked with paint pen the level I was at (above max line, they also added some penetrant).

Lo and behold, here we are today, and my coolant level is noticeably lower (approx .25-.375 from my original mark). I understand that coolant needs to get filled every once in awhile, but how is it that I owned a Pontiac Vibe for 7 years and only had to refill once??

Basically, worried now that these vehicles might suffer from the head gasket issue that the Focus RS has, or that I've been plagued by the Ford gods again.

Other fun facts about this vehicle: Had entire SYNC 3 system replaced after 1 month of ownership, New Transmission Pressure sensor installed, leaky roof rack (wound up in my rear fuse box), replaced Trailering Control Module (after my original would say I was towing a trailer when I wasn't), among a few smaller things that happen when you order custom.

Oh yeah, the old lady has about 67000 on the odometer since I had a 120 mile round trip commute from the time I picked it up until April 2018, when I got a job closer to home. The large roundtrip was mainly on highway.

Any advice would be helpful!

- Pete
Get them to test it again...my engine block was replaced (same engine and heat as yours) and I quickly realized Ford has a huge issue blowing up in their hands with the 1.5, 1.6 and 2.0 - all suffer from premature gasket wear....and instead of doing the right thing, i.e. a recall or redesign of the engine, they are taking the same damn approach that kill the Focus/Fiesta in NA - aka DCT transmissions.

I sold mine 2 months after the engine replacement and also got rid of my RS.
 
#66 ·
New to the forum and glad I joined now! 2017 SE with the 2.0 57,000 miles and I've been chasing down a po301 code that defies investigation. I've replaced everything on the ignition side of the system and didn't consider anything else till I found this forum. I bought this car from a Nissan dealer but I did not think to check TSBs or recalls till I found this forum. Ill be taking this to a dealer in the next day or so and will report back.
Thanks,
Rich
 
#70 ·
Sure enough. 56000 miles. Coolant leaking into cylinder number one and they are "taking the engine apart until they get to the point of failure." The local Ford dealership has had the car for 5 days at this point (including a weekend.) The 2.0L Escape is a blast to drive but let's just say......my wife will soon tire of driving my son's Scion TC.


I'm hoping they just replace the engine but I'll report back regardless. It does seem that there are enough issues with this engine that Ford should extend the warrantee or figure out exactly which castings are prone to fail and do a recall.
 
#71 ·
I haven't been following this closely, but aren't most (all?) of the failures in the newer twin scroll turbo EcoBoost engine fitted to 2017+ models?
 
#75 ·
This is a long thread so to be brief; 2017 Escape SE AWD 2.0EB - 2 weeks ago engine light with P0304, dealer replaced coil and plug. 10 days later engine light again (don't have code yet), dealer called an hour ago to tell me about the 5 hour pressure test. I hope some engineers have been fired! I'll update with final diagnosis and action taken by dealer.
 
#76 ·
One more data point on the 2017 2.0l with misfire codes.
Engine light came on. Read code - P0300. Read forum threads on 1.5l and this thread. (Thanks to everyone that posted!)
No other symptoms (seemed to be running smoothly and no white smoke in exhaust.)

The day I took it in, the light went off.
Tech was able to reproduce problem briefly, but then it went away before he could track it down.
Checked all of the ignition related parts and did the overnight pressure test. (I was pleased he did that without me requesting it.)
Problem seems to have disappeared without a trace. So I picked up the car today and will wait for it to happen again.

I was also pleasantly surprised that the service manager openly admitted a problem with the 1.5l blocks.
I can't remember the exact words, but the bottom line is that according to his experience it is not unheard of to see this problem in the 2.0 blocks, but its not a common issue like with the 1.5 blocks. That also seems to line up with the volume of forum activity at this point - unfortunately not much comfort to those that are seeing it.

So I'll wait and see if the code comes back and monitor the forums to see if the occurrences increase as the 2017+ 2.0 get some more miles on them. I have some time left on my warranty.

Also from a family of Ford owners. But last car was the 2012 Focus with the dual clutch powershift transmission. Loved the car but after several repairs under warranty the transmission failed again after the extended warranty and I traded it for this escape. If the Escape turns out to have a major issue, this will be the last Ford. My old 2004 V6 Escape has 220k+ miles.

2017 Escape Titanium 2.0l 22,500 miles.
 
#85 ·
One more data point on the 2017 2.0l with misfire codes.
Engine light came on. Read code - P0300. Read forum threads on 1.5l and this thread. (Thanks to everyone that posted!)
No other symptoms (seemed to be running smoothly and no white smoke in exhaust.)

The day I took it in, the light went off.
Tech was able to reproduce problem briefly, but then it went away before he could track it down.
Checked all of the ignition related parts and did the overnight pressure test. (I was pleased he did that without me requesting it.)
Problem seems to have disappeared without a trace. So I picked up the car today and will wait for it to happen again.

I was also pleasantly surprised that the service manager openly admitted a problem with the 1.5l blocks.
I can't remember the exact words, but the bottom line is that according to his experience it is not unheard of to see this problem in the 2.0 blocks, but its not a common issue like with the 1.5 blocks. That also seems to line up with the volume of forum activity at this point - unfortunately not much comfort to those that are seeing it.

So I'll wait and see if the code comes back and monitor the forums to see if the occurrences increase as the 2017+ 2.0 get some more miles on them. I have some time left on my warranty.

Also from a family of Ford owners. But last car was the 2012 Focus with the dual clutch powershift transmission. Loved the car but after several repairs under warranty the transmission failed again after the extended warranty and I traded it for this escape. If the Escape turns out to have a major issue, this will be the last Ford. My old 2004 V6 Escape has 220k+ miles.

2017 Escape Titanium 2.0l 22,500 miles.
I had the 1.5L 2017 FE, coolant low and P0303, dealer suggeted to replace long block. Quote is around $8000o_O....
 
#79 ·
I'll have to take a look at my 2019 2.0l Ecoboost block numbers. I'm assuming at some point, the production cars got the later C revision?
Maybe in early/late 2018's?
Would be nice to know that I don't have to worry about having to get my ENGINE REPLACED!!
 
#93 ·
Hello All,
I am really glad i found this thread and not crazy. I have a 2016 Escape SE 2.0. Since i got it used it would run rough at times, enough to notice but no cel and other than it happening occasionally, it ran great. One morning i go to the deli, and she ran rough, and cel. P0304 cyl 4 misfire. Now im getting constant cels. One day runs fine and clears, next start up, rough and light. I have 55k on her and am bringing her in monday. My coolant was always just below the min line. After i got my 55k service done, it was full, now its below the min line. No doubt it’s this TSB. Should be covered by the powertrain, hopefully ford doesnt try to screw me lol.
 
#95 ·
Hello All,
I am really glad i found this thread and not crazy. I have a 2016 Escape SE 2.0. Since i got it used it would run rough at times, enough to notice but no cel and other than it happening occasionally, it ran great. One morning i go to the deli, and she ran rough, and cel. P0304 cyl 4 misfire. Now im getting constant cels. One day runs fine and clears, next start up, rough and light. I have 55k on her and am bringing her in monday. My coolant was always just below the min line. After i got my 55k service done, it was full, now its below the min line. No doubt it’s this TSB. Should be covered by the powertrain, hopefully ford doesnt try to screw me lol.
Any updates? It’s been 16 days so I was wondering.
 
#96 ·
My 2017 Escape has a 2.0L Ecoboost engine that will soon be added to the scrap heap. Only 30,500 miles.

Luckily fully covered under warranty.

Three week back order for a replacement engine plus 3-5 days to replace means almost a month without my vehicle.

The dealership gave me a 2019 Fusion with barely 1,000 miles on it as a loaner which makes this a little less annoying.

Hopefully the replacement engines being installed has resolved this issue so it doesn't happen again.
 
#99 ·
Sorry... I have a 2018 Escape Titanium with just over 28,000 miles.

I'm sure in the grand scheme of things it is probably a very small percentage of the 2.0L Ecoboost engines suffering this failure but it sure does SUCK when it is MY vehicle... especially considering how much this vehicle costs, which is the most I've EVER paid for a vehicle. :mad:
 
#102 ·
Dropped off my '17 2.0l w/ 46K miles. P0302 code initially a couple of weeks ago although the check engine light did turn off. Rough idle on startup but not all the time. Coolant level has gone down. Service advisor looked at the exhaust and said I have all the symptoms. Will know more after the testing process.
 
#103 ·
I'm hoping someone here can hopefully help, and explain some of what's been going on here.

I have a 2017 Escape Titanium that has $68k mi on it. It has never had anything but a tire replacement, and oil changes until now.

I took it to the nicest shop that wasn't a dealer, the brakes were beginning to pulsate while braking, it and it began throwing an error "Malfunction Indicator Lamp - Regulatory". The shop i took it to said that cylinder 1 was misfiring, they wanted to replace all the plugs, and cylinder 1 ignition coil. They called the next day saying they couldn't get the plug out of cylinder one at all. It had apparently broken a couple sockets while trying. They tried for a couple more days and still can't get it out.

They called today and said they had found (this thread I think) online where some were having cracked blocks, and fluid (coolant?) was causing the plugs to weld in place. Now they want to button it all back up and have me take it to a dealer.

  1. What kind of fight should I expect from the dealer, about getting this covered under warranty? It's only 2 years old, and although it's slightly over the mileage, this was routine maintenance that found a massive non-routine issue that plainly seems should be covered.
  2. What issues should I expect regarding it first being taken to another shop rather than them to begin with? I haven't seen it yet, but I'm guessing there are signs that the first shop was wrenching in there pretty hard.
  3. Any suggestions?
Thanks for anything you can offer
 
#104 ·
It's probably best to take it straight to a dealer and tell them exactly what has happened/ is wrong. Let them know you're aware of the TSB and have brought it in due to the above mentioned problems (discovered at another workshop.) There's not much point trying to cover up it's been serviced elsewhere. Like you said they'll quickly work out someone else has been working in that area.
 
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