I don't know whether these guys can help at all..Yes - we initiated the calls with Ford Customer Support and they referred us on to Ford Corporate.

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Find out what to do when you want to complain about a defective car.

I don't know whether these guys can help at all..Yes - we initiated the calls with Ford Customer Support and they referred us on to Ford Corporate.
Possibly? we're 2 weeks outside of our states lemon laws, but under the mileage. Already chatting with an attorney to see if there's any chance of legal recourse or if we're just SOL.I don't know whether these guys can help at all..
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Car Complaints | USAGov
Find out what to do when you want to complain about a defective car.www.usa.gov
Maybe your dealer does not know what he is talking about. It could be many things and could be a simple fix involving an oil change and replacement sensor.Hi all,
My 2017 1.5 has had the check engine like come on sporadically over the past 2 years, the code was P051B but otherwise ran fine until about a month ago when it started running rough/sputtering/shaking for the first few minutes when I started it in the morning and any time after leaving it for a while. Just took it in to Ford yesterday and was told today that the engine is failing. I bought it brand new and now I’m at 82k miles. I can’t believe an engine would fail at so few miles or that so many others are also having this issue. It’s highly unlikely that I’ll ever buy a Ford again and I’d trade in yours if you have one.
I’ll keep this updated as the repair continues.
Welcome to the forum @claudianr . I moved your post into the 1.5l EcoBoost engine replacement thread.My 2017 1.5 has had the check engine like come on sporadically over the past 2 years, the code was P051B but otherwise ran fine until about a month ago when it started running rough/sputtering/shaking for the first few minutes when I started it in the morning and any time after leaving it for a while. Just took it in to Ford yesterday and was told today that the engine is failing.
I figured I'd jump in on this thread instead of starting a new one. Mods please move it this is the wrong spot.
My wife and I bought a brand new 2019 Ford Escape SE with the 1.5L engine in June of 2019. Fast forward to now, about 2 years and 23000 miles later...
4 days ago, a check engine light came on. We'd noted that for a couple weeks at most a new thing was happening - when it was started first thing in the morning, it would rattle like it was running on 2 or 3 cylinders for about 30 seconds, then go back to normal and behave the rest of the day. The first few times it happened my wife would call me out, and by the time I walked into the garage it would be idling normally. It was also intermittent in doing it; it didn't happen every day. So once the check engine light lit up we immediately took it to the Ford dealer the next day to get it checked out.
We dropped it off and were told that no loaner cars were available due to COVID shortages - we should call Ford Corporate and they might comp a rental car.
Two days later, they call to tell us that we've got a P0304 code (4th cylinder misfire?) and would probably need a full engine replacement. They'd send it to the engine group to evaluate. Next day (today), they call us to tell us that it will indeed need a new engine. No ETA on parts, not even a guess, and they can't give a loaner. We've called Ford Corporate repeatedly, and got varying answers about a covered rental ranging from 'no' to '$35/day for 10 days' as the best answer. When Ford Corporate did bother to answer the phone, the most polite way to refer to their behavior was 'rude'.
So, we're sitting here with no car, no loaner, no rental, and no ETA on when the problem will be resolved. To say that we are disappointed would be an understatement. This is shaping up to be our first and last Ford experience.
I'll give updates to this thread as things progress, but it appears we're having the same problem many folks here have described with a defect in these engines. I began researching it once we got the call that we'd need a full engine replacement with less than 24k miles on a brand new vehicle and found this thread and others. I'm a long time car enthusiast/hobby racer, and entire reason we bought a new car was so that we wouldn't have to deal with major problems for 100k miles hopefully, at least. Little did we know.
You let a “sporadic” check engine light go on for two years and you want to complain afterwards? The vehicle did it’s job trying to tell you something was amiss, but you failed to be responsible for it.Hi all,
My 2017 1.5 has had the check engine like come on sporadically over the past 2 years, the code was P051B but otherwise ran fine until about a month ago when it started running rough/sputtering/shaking for the first few minutes when I started it in the morning and any time after leaving it for a while. Just took it in to Ford yesterday and was told today that the engine is failing. I bought it brand new and now I’m at 82k miles. I can’t believe an engine would fail at so few miles or that so many others are also having this issue. It’s highly unlikely that I’ll ever buy a Ford again and I’d trade in yours if you have one.
I’ll keep this updated as the repair continues.
The 1.5 was not introduced because of the failure of the 1.6 but rather to meet the displacement requirements of imports to the China market and perhaps other foreign countries. It is an open deck design block just like it’s predecessor.I would suspect that you probably received the modified short block since your replacement was completed Nov 2020. Look at TSB's 19-2375 & 19-2139 for additional information. I haven't heard any comments of issues with the replacement modified block. What ticks me off is that the 1.5L I4 was introduced to eliminate a very similar type condition noted in the 1.6L I4 and here we are, same old - same old. Good luck!
Just an update on my ford escape. They ended up replacing the short block only. I noticed that after the short block was replaced, the engine started sounding like a diesel one when it's warm and idling, took it there and they didn't find anything wrong with it. I know how the injectors sound looks like and its not that, it's a knocking sound coming from the bottom it seems.I'm joining the new-engine club in couple of days. Noticed the coolant loss a few months ago, they've replaced the water pump in October 2020 and now they will replace the engine with 70k km after they found coolant on cylinder 3. I've seen you guys posting about the TSB-19-2375 but they have a new one it seems TSB 20-2100. In another forum I saw someone that got the engine replaced 1 year ago and the problem came back in December after 10k miles, I wonder what happened, if the new engine design doesn't quite work. That's really concerning.
I have a 2016 and 2018. Having said that I have some fear on my 2018 as it has the “open deck” block design. The 2016 has closed deck. I do have good warranty and extended warranty. So IMHO the key is what warranty you will get on the new engine and how comfortable you are with that.I've got a 106k mile 2018 that is showing all the signs of a cracked liner...frequent misfires in cylinder #4 and coolant loss with visible leak. I'm trying to weigh my options here. Local (Tulsa, OK area) dealership is saying $6,000 for a long block. Not a fan of dropping that many Washingtons into a vehicle this young...age wise. What is the concenous of the replacement long blocks? It's an improvement? Just a band-aid, the problem is going to return? I don't want to trade it off...we like this Escape, but if the long block is going to do the same thing in a couple of years I would rather get rid of it before I dropped that kind of money into it.
As sad as this sounds...we don't own yard ornaments in this household; the the 2012 Focus has 236k (bought new) and the 2004 F250 has 251k. Trading it with a new engine would still leave us financially in a hole, so to speak. Either way, it looks like I'm going to take it on the nose...dump money into a new long block; or loose it on a trade in. Dang it.I would imagine you're in a catch 22 with a vehicle that new with that high of mileage. Ford should give you the 60K minimum mile base warranty since you are virtually getting a complete new engine with the long block if you opt to get a new engine. Value of the car with a bad engine is tanked. While with a new engine would probably in the upper teens
It is in excellent shape, coming up on time to replace the 2nd set of tires (wearing down) but other than that...I would take off cross country with it now; if it wasn't consuming coolant. The service writer claimed they warranty the engine for 3 years...unlimited mileage. I chuckled a bit at that...we do 25-30 thousand miles a year on two of our Fords; if Diesel wasn't so dang expensive...I'd park the Focus and drive the truck; but I digress. My wife would rather trade for another new car; I would rather fix it and pay it off. But if the problem is still there with a new long block...............The block was modified on the 1.5L I4 in the spring of 2019 to eliminate a slit cast between the cylinders which is supposed to be the Achilles heel of this design. From what I have read really do not know if this has cured the problem with blown head gaskets & coolant intrusion into the cylinders. If you really like the ride, Ford offers a good warranty, you may want to go with it if the vehicle otherwise is in excellent shape. Whatever you do I would not put a Used Engine in this car.