2014 Ford Escape Titanium, 2.0L, Sync 2 MFT
I merged your thread with one of the existing threads on changing the ACM. Have a loon thought some of the other posts for some possible help.I will add to the fire because it appears that Ford is completely leaving the chronic APIM / ACIM issues to us to resolve.
Short story - 2013 SEL, bought new, love the car! Had it in twice as detailed below in my email thread to local dealer customer sat liaison. So dealer now wants $900 to repair what I view as a problem reported under warranty 6 years ago that was never resolved. Dealer committed to respond in 24 hours - that was 15 days ago.
Partial email thread:
Sent: 8/26/2019 2:38:04 PM
Subject: RE: Regarding your recent visit with us
OK, since I have been out of town and the link to Ford survey has expired, I will provide feedback via a response to this email.
I am very dissatisfied with Ford and XXXXXXXX Service’s handling of the issue I am experiencing with my 2013 Escape.