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2 Posts
Huge props to everyone passing info along in this thread! Just corroborating with my experience below.
Back when I first posted (Jan 19) I took my Escape in to ask about the issue and to get an appointment for a fix. Initially I also got a little pushback on the issue until I pulled up this thread and played the videos posted here at full volume insisting I've got the EXACT same noise. I received a call from my Ford Service Center today saying there was no update/fix just yet. She apologized and suggested we make an appointment for sometime early March. I'll update if I hear anything new.
Call me a sucker but I believe Ford when they say the issue isn't doing any damage. The noise is definitely loud and unnerving to hear, but I trust they'll get it fixed up properly soon enough.
Love the car other than this issue!
Back when I first posted (Jan 19) I took my Escape in to ask about the issue and to get an appointment for a fix. Initially I also got a little pushback on the issue until I pulled up this thread and played the videos posted here at full volume insisting I've got the EXACT same noise. I received a call from my Ford Service Center today saying there was no update/fix just yet. She apologized and suggested we make an appointment for sometime early March. I'll update if I hear anything new.
Call me a sucker but I believe Ford when they say the issue isn't doing any damage. The noise is definitely loud and unnerving to hear, but I trust they'll get it fixed up properly soon enough.
Love the car other than this issue!